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Director of Patient Experience Design & Performance

Hard Problems · Indianapolis, IN, USA ·

Job type:
Full Time

Indiana University Health is seeking a Director of Experience Design Application to lead patient experience initiatives at Riley Hospital in Indianapolis. You will partner with regional executives and the system Experience Design team to assess performance and drive person-centered care across the area of responsibility.
You will design and oversee the application of experience initiatives, monitor metrics, standardize tactics, and amplify the Voice of the Customer to drive improvements across

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