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Design & Trade Team Lead: Customer Experience & Sales

Crate & Barrel · Burlington, MA, USA ·

Job type:
Full Time

Crate & Barrel is seeking a Team Leader for Design Services & Trade to drive daily operations and mentor a design-focused team. You will lead customer acquisition efforts and partner with the Assistant Store Leader to optimize service delivery, design appointments, and trade initiatives.
You will coach and develop staff, manage workflow on the sales floor, and ensure high standards of customer service, visual presentation, and policy compliance.

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