Account Manager - Life/Health Benefits

Account Manager – Life/Health BenefitsThe Glatfelter Agency, a division of Glatfelter Insurance Group is seeking an Account Manager – Life/Health Benefits for our Employee Benefits Department who will be accountable for initiating consistent, high level, customer service to clients. Responsibilities will include, but are not limited to, responding to customer inquiries, marketing individual and group products, preparing and submitting paperwork to carriers and consulting on renewals for small groups. The candidate will be responsible for prompt, accurate and courteous service to insureds and insurance company representatives. This position is required to be onsite at our Leader Heights York, PA office.Key ResponsibilitiesResponsible for supporting Employee Benefits account executives and account advisors in the sale and services of Employee Benefits and Life clients and prospects by:Marketing Employee Benefits and Life products to carriersProcessing group change and new group paperworkSetting up and administering clients in Employee NavigatorInvoicing consortium life clientsPrimary contact for clients with enrollment and claims issuesConsult and renew a book of clients between two and five contractsWhat We’re Looking ForCollege graduate or 2 years of Employee benefit account management experience.Appropriate Life, Accident and Health Licensed or obtain license in 90 dayHigh level of computer literacy including working knowledge of Windows, Excel, Word.Ability to influence and build relationships with internal and external business partners.Excellent organizational skills.Highly effective communicator with ability to clearly and concisely articulate ideas, concepts, and proposals through written and oral communication.Demonstrated problem solving and critical thinking skills with ability to learn quickly.Requires the ability to establish and maintain effective working relationships with internal partners, clients and carriers and ensure the accurate and timely response to all outstanding issues.Must be able to work with little or no supervision.Must be able to prioritize job assignments and handle several assignments simultaneously.Must utilize courtesy and tact while working under fast paced situations.Requires independent judgment, reasoning, and analytical ability and team player mentality.Why Choose Glatfelter?Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.Equal Opportunity EmployerIt has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.Job Grade: 7