Senior Account Manager

We are looking for a Senior Account Manager to manage RHEI’s film and television accounts. You will build trusted client relationships, turn performance data into clear recommendations and keep account plans and forecasts on track. You will work with C-suite executives and day-to-day contacts, create and deliver polished presentations, and explain the value of RHEI’s content and services. Internally, you will make the commercial case for your accounts and coordinate what has been agreed. We are looking for someone who cares about the relationship and takes ownership of the work behind it. Your Responsibilities

Account Relationships: Manage a portfolio of TV and film accounts. Build relationships with senior decision-makers and day-to-day contacts, understand their priorities and maintain regular communication. Presentations: Build and deliver compelling, data-driven decks for client meetings and account reviews. Make every presentation clear, accurate and polished. Performance and Insight: Interpret account performance, explain what is driving the results and recommend what clients and internal teams should do next. Commercial Planning: Understand how the business model works, including sales to end customers. Make the case for RHEI’s content and services externally and internally. Forecasting: Own your account forecasts. Keep assumptions current, flag changes and risks early, and follow through on the actions needed to meet expectations. Account Delivery: Keep account plans, deadlines and follow‑ups organized. Coordinate agreed actions with internal teams and make sure commitments are met. Client Judgment: Respond thoughtfully to client requests. Know when to agree, when to push back and when to escape, and explain your reasoning clearly.

Who You Are

Client Relationships: Experience managing accounts or commercial partnerships. You are approachable, listen carefully and build trust with people at every level of a business. Presentation Skills: You can create a polished, well-structured deck and present it confidently, supporting recommendations with data and responding thoughtfully to questions. Emotional Intelligence: You recognize concerns, adapt your communication and handle difficult conversations with care. You build relationships that last beyond an immediate transaction. Commercial Understanding: You can explain the insight behind the numbers and connect it to how the business makes money, for both clients and internal teams. Personal Ownership: You are organized and accountable for your forecasts and commitments. You take pride in your work, check the details and follow through. Sound Judgment: You balance client needs with what the business can deliver, push back respectfully and involve the right people when an issue needs escalation. Flexibility: You can accommodate the occasional early-morning or late-night client conversation.
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