Description
Position Title
VTC / Audio-Visual Support Specialist
Location
Fort Hood, TX; White Sands Missile Range, NM
Clearance required
Top Secret; SCI eligibility as required for SCIF support.
Scope of Work
Provides video teleconference, secure VTC, and audio-visual engineering and event support across approximately 78 rooms and associated bridges and gateways at APG, Fort Hood, Fort Huachuca, and Fort Bragg, including MS Teams-integrated room systems.
Responsibilities Include (but Are Not Limited To)
- Set up, operate, tear down, and reconfigure VTC, SVTC, and AV room systems on a per-event basis
- Complete a pre-event readiness and communications check no less than two hours before each event, achieving zero contractor-caused technical failures
- Operate and maintain VTC bridges, gateways, endpoints, and audio equipment for meetings, conferences, ceremonies, and training
- Apply DISA STIGs and mandated patches to all VTC and collaboration components and remediate vulnerabilities within the compliance window
- Provide immediate outage reports and monthly utilization reports
- Manage legacy SVTC systems until formally decommissioned
Qualifications
- High school diploma or equivalent (minimum)
- U.S. citizenship
- Ability to speak, read, write, and understand English proficiently
- Proficiency with computers and Microsoft Office software
- Active Secret clearance; Top Secret clearance required for any employee who handles COMSEC
- DoD 8140 / 8570.01-M baseline certification appropriate to the assigned work role and level, held prior to performance, with the required computing environment (CE) certification obtained within six (6) months of appointment.
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