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Macmillan Learning is hiring: Publishing Customer Service Manager in Gordonsvill

Macmillan Learning · Gordonsville, VA, USA ·

Job type:
Full Time

Macmillan Publishers, via its MPS division, is seeking a Manager, Customer Service at our Gordonsville facility to lead the customer service and order entry teams and ensure outstanding support for North America publications and services.

You will set strategy, monitor daily stats, handle complex inquiries, and collaborate with sales, warehouse, and credit teams to optimize processes and guest satisfaction.


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