Media Intelligence, Monitoring & Reporting Specialist
Location: Richmond, VA (Hybrid)
Duration: 12-Month Contract
Schedule: 40 Hours/Week
Payrate: $35/hr on w2
Key Responsibilities
- Monitor media coverage, social media conversations, industry news, competitor activity, executive visibility, regulatory developments, and reputation-related topics.
- Develop, maintain, and optimize monitoring queries, dashboards, alerts, taxonomies, and reporting frameworks.
- Identify emerging issues, trends, and reputational risks and escalate time-sensitive developments to stakeholders.
- Perform quality assurance on monitoring outputs to ensure relevance, accuracy, completeness, and minimal duplication.
- Produce daily media briefings, executive summaries, trend analyses, and recurring intelligence reports.
- Partner with communications, public affairs, social media, regulatory affairs, enterprise insights, and crisis management teams.
- Serve as the primary point of contact for external media intelligence and monitoring vendors.
- Translate complex media data into clear, executive-ready insights and recommendations.
Required Qualifications
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Analytics, or a related field, or equivalent professional experience.
- 5-7 years of experience in:
- Media Monitoring
- Media Intelligence
- Social Listening
- Reputation Management
- Communications Analytics
- Public Relations Measurement
- Experience developing monitoring queries, dashboards, alerts, and recurring reporting programs.
- Strong analytical and critical-thinking skills with the ability to identify emerging issues and trends.
- Experience producing executive-level reports and presentations.
- Ability to manage multiple priorities in a fast-paced corporate environment.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Hands-on experience with Talkwalker, Hootsuite, Meltwater, Brandwatch, Cision, or similar monitoring platforms.
- Experience supporting highly regulated or reputation-sensitive industries.
- Knowledge of crisis communications monitoring and issue management.
- Experience working with corporate communications, public affairs, or stakeholder engagement teams.
