CRM Marketing Specialist (NJUS)

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NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position
The CRM Marketing Specialist supports and occasionally leads the development and refinement of CRM campaigns and CRM related content for NetJets. Collaborating with CRM and cross‑functional teams, this role moves initiatives forward from beginning to completion and ensures all materials adhere to brand standards and provide a premium, error‑free customer experience.

Tasks and Responsibilities

Plan, build, test, and deploy marketing and triggered email campaigns from end to end. Partner with cross-functional teams to coordinate requirements, develop campaign assets and templates, conduct thorough quality assurance, and ensure timely execution of communications.

Configure, maintain, and optimize Salesforce Marketing Cloud solutions, including customer journeys, automations, data extensions, queries, and integrations. Monitor campaign and journey performance, troubleshoot platform issues, and support scalable CRM marketing operations.

Develop, enhance, and maintain CloudPages and landing pages using existing templates or custom HTML/CSS when needed. Build and configure data‑capture experiences such as preference centers, gated content pages, and event registration forms. Validate responsive design, ensure accurate data collection, and deliver a consistent user experience across digital touchpoints.

Collaborate with internal stakeholders to gather, validate, and organize creative assets, copy, tracking parameters, and URLs. Ensure all campaign components are complete, accurate, and quality‑checked prior to launch.

Support CRM data hygiene and operational excellence through list and file management, audience preparation, documentation maintenance, and campaign troubleshooting. Help maintain process standards, execution timelines, and data integrity across CRM initiatives.

Configure, manage, and execute NetJets events within the Cvent platform, supporting CRM‑driven event marketing initiatives. Develop and maintain event registration sites, email communications, attendee workflows, and related assets to ensure timely and effective communication of event details to Owners throughout the event lifecycle.

Note:
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education
Bachelor's in Business Administration or Various

Years of Experience
2-4 years of experience

Core Competencies
Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Detail/task oriented, organized, and conscientious

Professional written, verbal, and interpersonal communication skills

Strong work ethic, self‑motivated, positive, personable, and ability to develop relationships

Ability to manage multiple projects and timelines simultaneously

Must be proficient in Outlook, Excel, Word, and PowerPoint

Basic HTML & CSS knowledge and web development knowledge is a must

Experience with Salesforce and/or CRM systems is preferred

Experience with Salesforce Marketing Cloud is a must

Experience with CVENT is preferred

Ability to manage marketing projects end‑to‑end

How NetJets Supports You
NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers.

Our comprehensive suite of benefits include:

Medical, Dental, and Vision

Employee Assistance Program

Flexible Spending Accounts

Health Savings Account with annual employer contribution

Wellness Programs & Discounts

Paid Time Off

Parental Leave of Absence

Life and Accident Insurance

Voluntary benefits (financial protection plans)

401(k) plan, with 67% of every dollar you contribute through standard elective deferral and catch‑up contributions matched by NetJets. Super catch‑up contributions are not eligible for the employer match.

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