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Senior Customer Marketing Manager US Retention & Advocacy

IRIS · Salem, OR, USA · Remote ·

Job type:
Full Time

IRIS is seeking a Senior Customer Marketing Manager to own and optimize US customer journeys, focusing on retention, advocacy and migrations. You’ll report into the UK team and work autonomously from a remote US location, coordinating with Sales, Product, and Customer Success to ensure cohesive lifecycle experiences.
With 5+ years in customer marketing, you’ll craft compelling communications, manage cross‑functional programs, and drive measurable improvements in retention and customer advocacy

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