Marketing - Field Training and Contect Manager (USA)

Job Summary
The primary responsibility of the Field Training & Content Manager is to lead in-person and digital training initiatives, manage DiversiTech University, and support social media and digital marketing efforts. This role is ideal for a people-oriented professional with a strong HVAC background, excellent presentation skills, and a passion for education and content creation. This position will play a key role in driving product adoption and sales through impactful training and marketing strategies.

Delivers in-person training sessions to contractors, distributors, and internal teams across the U.S.

Independently schedules and conducts contractor training sessions.

Presents DiversiTech products confidently to large audiences at trade shows, events, and training sessions.

Develops and maintains training content, including PowerPoint presentations, videos, and hands‑on modules.

Orders and coordinates product shipments to distributors for training purposes.

Maintains and updates content for contractor education, including NATE certification materials.

Follows up with contractors post‑training and implements a structured follow‑up process.

Creates engaging video content and training modules for HVAC professionals.

Supports digital marketing campaigns and social media management.

Develops new courses and content for digital marketing and product education.

Collaborates with the marketing team to align training content with brand messaging and product launches.

Manages DiversiTech University and its e-learning platform.

Develops and upload new digital courses and maintain existing content.

Tracks contractor attendance and engagement through the platform.

Responds to training requests and create custom content as needed.

Performs other duties as assigned.

Job Description
Job Details
Job Title
Field Training & Content Manager

Job Code
FTACM

Department
Marketing

Location
Duluth, GA

Reports To
Director of Marketing

FLSA Classification
Exempt

EEOC Classification
First/Mid-Level Officials and Managers

Salary Grade
Supervisory Responsibilities
Yes No

Job Summary
The primary responsibility of the Field Training & Content Manager is to lead in-person and digital training initiatives, manage DiversiTech University, and support social media and digital marketing efforts. This role is ideal for a people-oriented professional with a strong HVAC background, excellent presentation skills, and a passion for education and content creation. This position will play a key role in driving product adoption and sales through impactful training and marketing strategies.

Qualifications, Skills, Abilities and Educational Requirements
Required

Bachelor’s degree in Business Administration or related field

5 – 7 years of experience in sales, training, or field marketing roles

Experience managing e-learning platforms and creating digital training content

Proficiency in Microsoft PowerPoint and video editing tools

Strong HVAC technical knowledge and trade background

Excellent public speaking and presentation skills

Strong organizational and time management skills

Ability to work independently and manage a flexible schedule

Professional presence and strong interpersonal communication skills

Preferred

NATE certification

Key Competencies
Inter-Relationships
Consistent interaction of cross-functional collaboration with inside sales, distributors, contractors, product line managers, and the marketing team.

Working Conditions and Physical Demands
Work Environment
This position works in an office setting. Requires regular use of office equipment including computers, phones, and printers.

Physical Demands
Demand
Frequency
Hear
Frequent
See
Frequent
Repetitive Motions
Frequent
Talk
Frequent
Stand
Frequent
Drive
Frequent
Sit
Frequent
Type
Frequent
Lifting
Frequent
Bend
Occasional
Stoop
Occasional
Reach
Occasional
Walk
Occasional

Physical Work
Percentage
Heavy – 25 – 50lbs
5 - 10%

Travel Required
Yes, 25 – 50%.

Additional Information
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel.

Job duties outlined in this job description are considered “Essential Functions” and have been formulated in accordance with the guidelines established by the Equal Employment Opportunity Commission (EEOC). The provisions of the American with Disabilities Act (1990) stipulate that employees must be capable of performing the “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

DiversiTech is an Equal Opportunity Employer.

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