Front Desk & Social Media Intern

Overview
STUDYVILLE LLC

Front Desk & Social Media Intern

DEPARTMENT Locations & Client Relations

REPORTS TO VP of Locations & Client Relations

EMPLOYMENT TYPE Paid Internship – Part-Time, Temporary, Non-Exempt (Hourly)

LOCATION On-site – 10156 Perkins Rowe, Ste 170, Baton Rouge, LA

INTERNSHIP DATES January 11 – May 7, 2027 (one semester, 17 weeks)

SCHEDULE 15–20 hours per week, scheduled around classes

OPERATING HOURS Monday- Thursday 3pm - 9pm

Friday - Saturday CLOSED

Sunday 12pm - 7pm

POSITION SUMMARY

Studyville is a Baton Rouge–based education company offering high-dosage tutoring, ACT prep, after-school tutoring, and a microschool program. The Front Desk & Social Media Intern is the first face families see when they walk in and the voice they hear when they call. This paid internship splits time between running the front desk and helping tell Studyville's story on social media. It's a hands‑on role for an outgoing, organized student who wants real experience in customer service, sales, marketing, and education.

The role's Core Functions

Front Desk & Customer Service

Bookings & Membership Sales

Parent & Client Communication

Social Media & Content Creation

Professional Presence

Responsibilities
KEY RESPONSIBILITIES

Front Desk & Customer Service

Greet students, parents, and visitors and answer questions about programs and pricing

Answer phones with professional etiquette, take messages, and route calls

Bookings & Membership Sales

Book, reschedule, and cancel sessions in Momence and keep client records current

Sell and renew memberships, explaining options to families

Parent & Client Communication

Email parents and clients to answer questions and share updates

Social Media & Content Creation

Capture photos and videos on a phone (following Studyville's photo consent guidelines)

Design posts in Canva and publish to Studyville's Instagram and Facebook

Use Claude to help draft captions, emails, and content ideas

Professional Presence

Dress appropriately for a client‑facing setting and keep the front desk neat and welcoming

Qualifications
QUALIFICATIONS

Required

Currently enrolled college student (Marketing, Communications, Education, or Business a plus)

Friendly, gregarious, and confident speaking with parents, students, and the public

Strong phone etiquette, customer service, and professional writing skills

Comfortable with sales conversations and taking photos/videos on a smartphone/Ipad

Familiar with Instagram, TikTok, and Facebook

Reliable and able to commit to 15–20 hours per week for the full semester

Must pass a background check (role works around minors)

Preferred

Experience with Canva, Momence (or similar booking software), or AI tools such as Claude

Prior front desk, retail, hospitality, or customer service experience

CORE COMPETENCIES

Customer Service & Hospitality

Clear Verbal & Written Communication

Sales & Persuasion

Creativity & Content Creation

Reliability & Professionalism

COMPENSATION

Pay Rate: $12.00 per hour (paid internship)

PHYSICAL REQUIREMENTS

Ability to sit at a front desk and use a computer and phone for extended periods

Ability to move around the learning center to greet families and capture photo/video content

Ability to occasionally lift up to 20 lbs

Application Deadline: Friday, December 4, 2026, at 11:59 PM CT

Studyville LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. We are committed to building an inclusive workplace that reflects the diverse communities we serve. Employment is contingent on a successful background check.

Pay Range
USD $11.00 - USD $12.00 /Hr.

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