Allied Orion Group is hiring: Assistant Community Manager in Houston

Job Details

Level
Experienced

Job Location
North Post Oak Lofts - Houston, TX

Position Type
Full Time

Job Category
Sales/Leasing

Description

Summary:

The Assistant Community manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role of the Assistant Community Manager will include all functions related to multi-family property leasing, all functions related to multi-family property marketing, and all functions related to multi-family resident relations

JOB SUMMARY

Assists the Community Manager with the overall management of the property, including but not limited to all financial and accounting aspects.

REPORTS TO: Community Manager, Regional Property Supervisor and/or Regional Vice President

SUPERVISES: Entire onsite staff during Community Manager's absence.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use the approved lease and credit reporting application.
• Process payments in accordance with company policy
• Track late payments, apply late charges in accordance with company policy.
• Send out late notices and inform Property Manager in accordance with company policy.
• Handle NSF/returned checks in accordance with company policy.
• Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.
• Complete final account statements in accordance with company policy.
• Send all collection files to appropriate agency within thirty (30) days of move out.
• Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
• All functions related to multi-family Property Leasing
• All functions related to multi-family Property Marketing
• All functions related to multi-family Resident Relations
• Other duties as assigned

Qualifications

Qualifications - Assistant Property Manager

• Organizational & Time Management Skills:
  Demonstrated ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Must be highly organized with strong attention to detail for handling resident records, financial documentation, and maintenance tracking.
• Communication & Interpersonal Abilities:
  Excellent verbal and written communication skills are required. Must be capable of interacting professionally with residents, vendors, contractors, and internal team members. Proven ability to handle conflict resolution and maintain positive tenant relationships.
• Customer Service Orientation:
  Strong customer service mindset with a commitment to resident satisfaction. Must be approachable, responsive, and solution-oriented when addressing tenant concerns or inquiries.
• Technical & Financial Proficiency:
  Working knowledge of property management operations, business administration, and basic accounting/bookkeeping. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required. Experience with property management software such as ResManis strongly preferred.
• Problem-Solving Skills:
  Ability to respond effectively to unexpected challenges such as maintenance emergencies or resident complaints, using sound judgment and a proactive approach.
• Regulatory Knowledge:
  Familiarity with housing regulations, including Fair Housing laws and local rental ordinances. Ability to ensure compliance with all applicable legal and property standards.
• Leasing & Sales Experience:
  Experience in leasing, including showing units, processing rental applications, and assisting with lease renewals. Strong sales and negotiation skills are essential for meeting occupancy goals and maintaining resident retention.
• Experience :
  
  • Minimum of 2 years of experience in property management or a related field preferred.

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS

• High school diploma or equivalent required; college degree preferred.
• Knowledge and one (1) year of experience in multi-family property management.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

• National Apartment Leasing Professional (NALP) preferred.
• Certified Occupancy Specialist (COS) preferred.
• Tax Credit Specialist (TCS) preferred.
• Housing Quality Standards (HQS) preferred.
• Uniform Physical Condition Standards (UPCS) preferred.
• LIHTC training preferred.

KNOWLEDGE, SKILLS AND ABILITIES.

• Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.
• Supervisory skills sufficient to manage team members in the Community Manager's absence.
• Must be able to read, write and communicate effectively.
• Ability to interact professionally with residents, vendors, contractors and clients.
• Mathematical skills are required.
• Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.

Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.