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Bayone

Bayone is hiring: Sr. UX Researcher in Mountain View

Bayone, Mountain View, CA, US, 94039

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About Position:
Job Title:
Sr. UX Researcher
Location: Mountain View, CA - Hybrid
Duration: 12 Months with possible extension
Pay Rate: $60 - $70/hr.
Employment Type: Contract
Program Scope of Work
  • Conduct research on thermal, battery, charging, and hardware interactions.
  • Conduct research on accessories including cases and chargers.
Key Deliverables
  • Plan and conduct 7 multi-phase research studies consisting of around 20 user studies.
  • Benchmark phone thermal comfort limits.
  • Foundational research on phone battery (user needs).
  • Foundational research on phone chargers (user needs, purchase journey).
  • Product research on hardware interactions with phones.
  • Foundational research on phone cases (user needs, purchase journey).
  • Competitive benchmark on phone cases (usage, quality).
  • Design and usability research on phone cases.
Key Responsibilities
  • Scope research questions in alignment with cross-functional teams.
  • Plan research activities.
  • Design study protocols.
  • Create highlight videos/screenshots.
  • Conduct mixed-method research (qualitative & quantitative), user-centered design activities (persona development, journey-mapping, and task-modeling), usability studies, and benchmarking.
  • Analyze and interpret both qualitative and quantitative data.
  • Create findings and recommendation reports from user studies.
Required Qualifications
  • Passion for delightful, minimalist, and useful products that people love to use.
  • MS or PhD degree in Human-Computer Interaction, Design, Industrial Design, Psychology, Applied Anthropology, Sociology, Marketing, or a related field.
  • 3-5+ years of relevant work experience in an applied research setting in consumer research.
  • Proficient in quantitative, qualitative, and foundational research methods. Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product development phase.
  • Experience with behavioral data analysis (connecting behaviors and usage data to attitudes and perceptions) and experimental design.
  • Deep understanding of user-centered design activities (e.g., persona development, journey-mapping, task-modeling).
  • Excellent observational, interpersonal, verbal and written communication, and storytelling skills, including techniques to present research findings and persuade through rich user journeys.
Additional Preferred Qualifications
  • Experience in consumer hardware research.
  • Experience in international research.
  • Experience in applied statistics and programming languages commonly used for data manipulation and computational statistics (such as SPSS, R, Python, etc.), and with SQL.