Omni Inclusive is hiring: Frontend Designer in San Antonio

React and Java script front end designer with experience in Spring bootWorkforce Digital Full Stack DeveloperExperience in React ,js, spring boot, API security (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

In Summary: Workforce Digital Full Stack Developer . React and Java script front end designer with experience in Spring boot . Work on value adding activities such as Knowledge base update & management, Training freshers, coaching analysts . Receive CSAT through First Call Resolution and minimum rejected resolutions . En Español: React y Java script front end designer con experiencia en Spring bootWorkforce Digital Full Stack DeveloperExperiencia en React ,js, spring boot, API security (1.) Para brindar soporte para las escalaciones de llamadas y hacer análisis de causas raíces de un problema dado (2.) Para resolver los boletos independientemente dentro del SLA acordado del volumen y el tiempo del boleto (3.) Para cumplir con estándares de calidad, requisitos regulatorios y políticas de la compañía (4.) Trabajar en actividades adicionales como actualización y gestión de base de conocimientos, entrenamiento de recién llegados, analistas de coaching (5.) Para garantizar una experiencia positiva al cliente y CSAT a través de Resolución de primera llamada y resoluciones mínimas rechazadas / Casos reabertos