Howard University - Louis Stokes Health Sciences Library is hiring: Resource Sha

BASIC FUNCTIONS:

The Resource Sharing Librarian, under the general direction of the Assistant Director of Operations, will manage and coordinate Interlibrary Loan (ILL) and Consortium Loan Services (CLS) for the Louis Stokes Health Sciences Library (LSHSL) at Howard University. This position also supports the fulfillment and user services functions for the LSHSL library management system: Ex Libris ALMA, and its discovery layer, Ex Libris Primo. Manages the LSHSL resource sharing systems, Atlas ILLiad, OCLC Worldshare, and Docline (National Library of Medicine).

SUPERVISORY ACCOUNTABILITY:

N/A

NATURE AND SCOPE:

Internal contacts include students, staff, faculty, and administrators. External contacts include vendors, local firms, agencies and external libraries, consortium students, visiting scholars, and the public.

PRINCIPAL ACCOUNTABILITIES:

1. Manages the interlibrary loan (ILL) services for LSHSL and communicates with patrons regarding ILL/ CLS requests.
2. Manages mediated on-demand document delivery services.
3. Assists with User Management functions in Ex Libris Alma.
4. Creates, maintains, and implements policies and procedural documentation related to resource sharing; regularly reviews the policies, and recommends revisions; communicates with CLS coordinators in the Washington Research Library Consortium (WRLC) and serves on the appropriate library and consortium committees.
5. Collects appropriate statistical data and incorporates the data into monthly and annual reports.
6. Develops training materials and conducts ongoing training for department staff and student workers performing resource sharing work.
7. Consults with the University Enterprise Systems (ETS) and WRLC to resolve library management systems concerns as necessary.
8. Responsible for assisting patrons with a wide range of transactions and inquiries related to the circulation of materials, patron accounts, library policies, reference, and access, directional, and of general variety in a high-paced, multi-tasked physical and virtual environment.
9. Performs other duties as assigned.

CORE COMPETENCIES:

1. Experience managing an Ex Libris Alma and Primo library management system used for search, discovery, access, and delivery services.
2. Experience working with the Fulfillment and Admin modules in Ex Libris Alma.
3. Demonstrated familiarity with library databases; knowledge of OCLC Worldshare ILL modules and Docline (NLM).
4. Experience with workflow analysis and/or project management.
5. Knowledge of best practices and current and emerging trends in academic library services and resource sharing management services.
6. Record of effective engagement with faculty, staff and other library users; ability to be innovative and flexible; ability to deal tactfully and effectively with a diverse clientele.
7. Ability to work collegially as a team member in a changing environment.
8. Ability to perform strenuous physical work requiring sitting or standing for extended periods of time, walking, kneeling, stooping, bending, pushing and pulling heavy book carts, reaching and lifting. Ability to lift and carry items up to 20 lbs. Library collections are subject to dust, mold, and other airborne particles with which this position will come in contact.
9. Excellent oral and written communication skills.
10. Understanding of different user communities’ needs and user search behavior in academic library settings and the arena of information-seeking end users.

MINIMUM REQUIREMENTS: Master’s degree in Library and Information Science from an accredited institution. Experience working with Ex Libris Alma and Primo.

PREFERRED QUALIFICATIONS:

1. Experience with the Fulfillment, Admin, and Analytics modules of Ex Libris Alma.
2. Coursework in Cataloging at the University Level.
3. Experience with programming languages, including HTML and JavaScript.
4. Alma Administrator certificate, or the desire to complete this program.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

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