Mapleton City Corporation is hiring: Communications & Public Relations Specialis

Description: Communications Public Relations Specialist
DEPARTMENT: ADMINISTRATION
JOB CLASSIFICATION: FULL-TIME
TECH NET 112
PAY SCALE:
Hourly
Min - $26.42 Mid - $33.02 Max - $39.62
Annual
Min - $54,944 Mid - $68,680 Max - $82,416
EFFECTIVE DATE: January 2025

GENERAL PURPOSE
Provides a variety of complex professional and administrative duties related to promoting media relations, employee communications, and community relations to enhance public awareness of city operations, services, and programs. Acts as city spokesperson in public communication channels including the City website, social media, and other public/media campaigns. Assists with employee communications, community-centered programs and events, and administrative activities of the Administration and Community Development Office.

SUPERVISION RECEIVED
Works under general supervision of the City Administrator and/or Assistant City Administrator/Community Development Director.

SUPERVISION EXERCISED
May provide functional supervision to assigned administrative support staff on a project-by-project basis.

ESSENTIAL FUNCTIONS
Public Information:
Serves as the recognized Public Information Officer for the City in disseminating information to various agencies and the public in a factual, truthful, objective, and cogent manner; develops campaigns to promote and publicize City programs, services, and opportunities to members of the community, media, various governmental entities, and visitors.

• Handles multiple facets of public and media relations and marketing using print, broadcast, digital and internet/email applications to obtain media coverage and publicity for the city and its programs;
• Develops and maintains relationships with the news media and city stakeholders, interacts with reporters, editors, photographers, and other members of the press to disseminate information and respond to media inquiries;
• Writes and produces press releases, public service announcements, white papers, brochures, media pieces, newspaper articles, and other educational and promotional materials;
• Coordinates press conferences and media events;
• Prepares City newsletter, including content development and management, layout, editing, and publication;
• Manages the City’s official social media channels, develops social media strategies for the city and departments, reviews effectiveness, and edits as needed to provide consistency and effectively support the city’s mission and goals;
• Converses with citizens and employees through social media, newsletters, online web portals, etc.;
• Creates press kits to promote programs, tourism, and generally educate organizations, groups, and the general public regarding the attractions of the City;
• Writes letters and position statements, as requested by the Mayor and Administration;
• Serves as liaison with various external groups such as the media, business interests, community groups, and the general public;
• Initiates public outreach, including surveys and other programmatic communications devices, to improve the effectiveness of the city’s constituent and visitor interface as well as collect information for City initiated programs and policies;
• Processes and follows up on inquiries, complaints, and comments from the public that are not easily solved/resolved by contact with a single City person/entity; pursues resolution within the established guidelines of the city;
• Operates personal computer and various software applications, i.e.; Microsoft Office (Excel, Word, Power Point), Adobe Illustrator, PhotoShop, scheduling software, etc., as needed to establish databases, communication documents, illustrations, and publications;
• Maintains the city website, including content development and management, layout, editing, and publication providing real-time access to community resources, programs, services, and recreational opportunities.

• Train employees and elected officials on social media best practices and offer media training as needed;
• May develop and communicate project deadlines and ensure deadlines are met;
• Assists in the strategy, organization, coordination, and implementation of inter-departmental city activities and programs;
• Assists with the design and implementation of community events;
• May serve as a member of a mayoral management team;
• Works with other city departments to ensure consistency and uniformity in branding/messaging;
• Collects pertinent information through research, audits, surveys, etc., and analyzes information using statistics and spreadsheet calculations. Presents results through reports, memos, graphs, spreadsheets, and charts;
• May make recommendations affecting change in programs, policy, and established practice.

Performs other duties as required.

MINIMUM QUALIFICATIONS

• Education and Experience:
  A Bachelor’s Degree in journalism, public relations, marketing, or related field; Two (2) years progressively responsible public relations related positions; OR An equivalent combination of education and experience.
• Knowledge, Skills and Abilities:
  Working knowledge of purposes, principles, and practices of municipal government; advertising, marketing, and public relations practices; public or platform speaking, proposal development, creative writing and presentation skills; organizational politics; negotiation techniques; strong interpersonal group motivation and communication skills; principles of salesmanship; hospitality industry practices; desktop publishing; lead tracking and event booking software; ability to simultaneously manage multiple projects of different scopes; strong writing skills to reach a variety of audiences; some knowledge in photography and typography.
  
  Skill in the use of office equipment, i.e., personal computer; phone, fax, adding machine, copy machine, scanner, digital camera, etc.; math skills; English and grammar skills. Some skill in the art of diplomacy and cooperative problem solving.
  
  Ability to draft reports, documents, and agreements; analyze a variety of program issues and problems and make recommendations; communicate effectively verbally and in writing; establish and maintain effective working relationships with professionals, media personnel, executives (public and private), department heads, co-workers, and the public; work independently and deal effectively with stress caused by workload and time deadlines; exercise initiative and independent judgment and act resourcefully under varying conditions; use radios and pagers; operate automobiles and passenger vans.
• Special Qualifications:
  Must possess a valid State of Utah driver’s license.
• Work Environment:
  Worker generally performs in a typical office setting with appropriate climate controls. Tasks require a variety of physical activities, generally involve moderate muscular strain, such as walking, standing, stooping, sitting, reaching, and lifting. Must be able to lift 25 lbs. Regular talking, hearing, and seeing required in the normal course of performing the job. Common eye, hand, and finger dexterity required to perform some essential functions. Mental application utilizes memory for details, listening, patience, verbal instructions, emotional stability, discriminating thinking, and creative problem solving. Periodic local travel required in normal course of job performance.

Contact:

Apply Here

Interested parties must submit a resume and/or employment application. Applications may be obtained at www.mapleton.org or at the Mapleton City Office, 125 West 400 North, Mapleton, UT 84664. Applications and resumes will be accepted at the City Office, by email to cbrown@mapleton.org or mail to the City Offices. If there are questions, please contact Camille Brown at 801-806-9106.

Mapleton City is an Equal Opportunity Employer & Provider

Deadline for Applying: Apr 18, 2025 03:00 PM