Mgr Content Management

Altice USA, Long Island City, NY

One of the largest broadband communications and video services providers in the United States

Duration: Full-Time

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We're not the only ones who have seen it; we've recently been recognized by Forbes as one of America's Best Employers as well as by the Human Rights Campaign, Diversity Inc Magazine, and Cablefax for our diversity & inclusion program.


We're seeking for a full-time Manager, Content Strategy to join the ecommerce team in our NYC/Long Island city office (but work remotely for the time being).  The Manager, Content Strategy will be responsible for managing content and merchandising strategy of all ecommerce consumer facing assets/communication. This is an excellent opportunity for a proactive team player to grow quickly in a fast-paced environment. The Manager, Content Strategy will be responsible for the ecommerce sites of Altice Mobile and parts of Optimum and Suddenlink as it relates to Altice Mobile. 

Responsibilities Include: 

  • Ensure all digital touch points related to the brand(s) and site experiences are implemented on time and accurately.
  • Work closely with creative, marketing, copy and Dev team to ensure online assets are displayed properly across devices.
  • Work closely with design and marketing teams to ensure full knowledge of assets available and request creative for websites.
  • Continually monitor the website in a proactive manner to ensure that information is accurate, content is current, and pages are free of errors
  • Maintain thorough product knowledge on current and upcoming product assortment for ecommerce site
  • Input all product details, descriptions, titles and images, and ensure SKUs are categorized accurately
  • Set up new site pages/sections and campaign landing pages and implement digital enhancements within the web content management system.
  •  Responsible for optimizing site product recommendations and sorting to ensure best possible consumer experience
  • Collaborate with analytics team to understand search and site data
  • Work with digital merchant and brand(s) to develop content strategy calendar for homepages and other landing pages on the websites
  • Responsible for optimizing website for site speed and conversion
  • Work with digital product team to ensure all necessary site issues are addressed


  • BA/BS or equivalent working experience
  • Candidate must possess outstanding organizational and cross-functional management skills with fastidious attention to detail.
  • Basic understanding of HTML
  • Basic knowledge of Photoshop
  • Strong interpersonal communication and written skills
  • Exceptional problem solving and research skills
  • Ability to work both independently and collaboratively in a fast-paced environment
  • Strong time management skills and the ability to prioritize effectively
  • Meticulous attention to detail
  • Ability to form strong cross-functional relationships

Preferred Experience

  • Content strategy: 5-7 years
  • Jira experience  
  • The ability to lead, collaborate, and influence (with and without formal authority) engineering, design, and product management teams
  • Familiarity with analytics Adobe and Google analytics to make the right recommendations
  • A self-starter who can manage projects in a fast-paced environment and remain focused amidst frequently changing requirements.

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Requirements of this position include demonstration of either full vaccination status against COVID-19 or company-provided weekly COVID-19 testing.

About Altice USA

Altice USA is a communications and media company that enables its customers through the power of connectivity. With a relentless focus on challenging today’s norm while developing the telecommunication of the future, our products and services bring people closer together and connect them to the things that matter most to them, faster and more easily than ever before.

From high-speed broadband and ultra-HD video, to digital advertising solutions, local news, telephony, and wireless offerings, we are making connections possible around the country -- to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between. 

Altice USA

Want to learn more about Altice USA? Visit Altice USA's website.