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Mobile Business Analyst

Altice USA, Long Island City, NY

One of the largest broadband communications and video services providers in the United States

Duration: Full-Time


Overview

We are Altice USA; a family of businesses that includes Optimum, Optimum Mobile, Optimum Business, A4 advertising, Cheddar, and News12. Our common goal is connecting our customers to friends and family, shows they love, advertising that resonates and news that matters. We're building a workforce that thrives on collaboration, inclusion, and innovation. We hope connecting you to a potential role is just the beginning.

Responsibilities

The Mobile Business Analyst will be a critical part of the team responsible for defining the digital product roadmap for Optimum Mobile. The Analyst will be personally responsible for developing a selection of the product backlog.

The Analyst will work closely with the Director and VP, Mobile Product Development and the Mobile Product Strategy & Marketing team, IT, Network Engineering, Customer Experience, and various operational teams to bring the backlog to market.

RESPONSIBILITIES:

  • Own the product development lifecycle for your portfolio
  • Coordinate analysis and define clear actions based on project needs
  • Represent and lead specific requirements by engaging subject matter experts
  • Measure the business impacts of product enhancements
  • Benchmark industry products and features to align with market
  • Write business & product requirements, detailed user stories and acceptance criteria
  • Provide timely feedback into development as the product Subject Matter Experts and stakeholders
  • Work with operational teams to ensure operational readiness for the product, including providing support to the Product Strategy & Marketing team for the go-to-market plan & execution.
  • Ability to accurately interpret business direction and clarify technology's alignment with stakeholder needs
  • Oversee the collection and analysis of feedback from customers and provide the feedback loop to the Product Strategy team and to your roadmap.
  • Monitor and oversee the measurement of product feature performance
  • Provide subject matter expertise on your portfolio to the entire organization.
  • Manage vendor relationships as needed
  • Support RFP/RFI processes

Qualifications

  • Bachelor's degree
  • 4+ years' experience in product management, product development, consulting, or financial modeling roles for mobile or software-based products.
  • 3 years in mobile app or web development product area, including proficiency in Agile development methodology & Jira board management
  • Effective problem solving and analytical skills; excellent written and oral communication skills; and proven ability to interact with technical, non-technical, and executive level leaders.
  • Strong ability to analyze qualitative and quantitative data to develop an understanding of market & consumer behavior.
  • Strong technical knowledge. Ideally with a general understanding of network architecture, mobile and digital technologies, APIs, Wi-Fi, and cellular technologies.
  • Strong communication skills, particularly the written and verbal articulation of complex concepts into clear and simple requirements and flows.
  • Effective team leadership, including influencing non-direct reports, meeting management and strong project management skills.
  • Must be a proactive and collaborative individual who will initiate action and achieve results.
  • Knowledgeable across many functional areas, including product management, business development, network engineering, UX/UI, marketing.
  • Big picture thinker, ability to execute on vision/follow-through skills
  • Ability to multitask and thrive in a fast-paced environment
  • Has a project management mindset, is hyper-organized and has excellent time management skills.

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

As a condition of employment, New York City requires all private-sector workers assigned to a location in the City to be vaccinated by December, 27, 2021. Accommodations may be available for religious or medical reasons; please visit our accommodations link on the AUSA Career Site.

Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

About Altice USA

Altice USA is a communications and media company that enables its customers through the power of connectivity. With a relentless focus on challenging today’s norm while developing the telecommunication of the future, our products and services bring people closer together and connect them to the things that matter most to them, faster and more easily than ever before.

From high-speed broadband and ultra-HD video, to digital advertising solutions, local news, telephony, and wireless offerings, we are making connections possible around the country -- to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between. 

Altice USA

Want to learn more about Altice USA? Visit Altice USA's website.