Digital Content Writer

American Electric Power, Remote, Work from USA

Work at American Electric Power

Salary: Competitive with annual short term incentive, full benefits, 401K matching, and tuition reimbursement opportunity.

Level: Experienced (Non-Manager)

Duration: Full-Time

About Our Team:

We are creators and problem-solvers. We thrive on the opportunity to shape one of the most influential brands in the energy industry to deliver smarter and more sustainable solutions. Our workplace prioritizes teamwork, and we promote personal and professional growth. We’re recognized as one of the best places to work by the Human Rights Campaign, Bloomberg’s Gender-Equality Index and Forbes Magazine, among many others.

About The Role:

You will create compelling copy about products and services that anticipates needs and meets aspirations, while growing customer relationships and driving conversion. You’ll inform and inspire. You’ll collaborate with teams throughout AEP to execute multi-channel marketing campaigns that effectively convey the brand story.

About You:

You are passionate about your craft, and it shows. Your portfolio demonstrates consistent voice and tone appropriate for the brand you’re promoting. Your work reflects growth and understanding of the nuances across channels, and you shine the brightest on digital (web, mobile, email, video and social). Your creativity and wit points to good judgement. You are a thoughtful, value-added, self-directed collaborator. You thrive on deadlines, and you enjoy the give-and-take nature of working with others.

Essential Job Responsibilities:

  • Effectively communicate the brand voice, with warmth and empathy, across a variety of customer- and community-facing channels, including web and interactive content, email, blogs, and social media channels.
  • Collaborate closely with Marketing and Creative Services to create assets with compelling calls to action.
  • Help customers understand the “why” behind our brand, products, benefits and technologies.
  • Understand the audience and deliver content that inspires brand affinity, preference and loyalty in each channel.
  • Help meet marketing goals by bringing programs to life in easy to read, and irresistible, crisp copy.
  • Work closely with cross-functional partners in all stages of the creative process, from brainstorming to conceptual development, to the delivery of assets in the appropriate platform.
  • Comfortably vary voice, style, and other characteristics demanded by channel, or target audience
  • Research and understand the client's needs and target audiences, through reviews of existing research, interviews with subject matter experts, and in-person meetings
  • Thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times
  • Facilitate consensus and ensure alignment with multiple teams



  • Bachelor’s degree or equivalent combination of education and 1-3 years’ experience in journalism or copywriting or related field such as marketing communications, advertising, or content marketing.


  • 3+ years copywriting experience
  • A portfolio that showcases a strong grasp of brand voice/tone across a variety of channels and audience types
  • Solid understanding of digital experiences and how to write for each channel (i.e., email, social media, paid media, website, etc.)
  • Previous experience in high-volume, quick-turn collaborative environments
  • Strong strategic thinking and persuasive writing skills

Additional Benefits:

  • Flexible scheduling, up to 100% remote (with some travel for in person collaboration)
  • Bonus-eligible
  • Tuition reimbursement up to $5250 per year for continuing education
  • 401K match

About American Electric Power

As one of the largest electric energy companies in the U.S., we power millions of homes and businesses. We’re working together with our customers and communities to create the future of energy. We’re listening, going beyond customers’ expectations and developing innovative solutions to build a future that is boundless for us all. We’re continually energized by our team members, their passions, and their drive to make a difference in the communities we serve. Together, with our customers, we are redefining the future of energy and developing innovative solutions that power communities and improve lives.

We own or operate approximately 60 generating stations, with a combined capacity of approx. 30,000 megawatts – enough energy to power approximately 26 million customers. One of the country's largest investor-owned utilities, we serve approximately 5.5 million customers in 11 different states.

American Electric Power

Want to learn more about American Electric Power? Visit American Electric Power's website.