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Lead Product Manager

Cox Automotive, Carmel, IN 46032

Work at Cox Automotive

Duration: Full-Time


Primary Location: 11799 N College Ave, Carmel, IN, USA

Division: Cox Automotive

Job Level: Manager/Senior Manager

Travel: Yes, 15 % of the Time

Schedule: Full-time

Shift: Day Job

Requisition Number: 225091

At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

NextGear Capital, A Cox Automotive company, is hiring a Lead Product Manager for its Account Management team. This innately curious and forward-thinking individual will lead a Release Train and guide high-performing teams in a cross-functional and agile environment, to deliver in a way that meets the priorities of stakeholders and clients. Your goal will be to deliver a mix of innovative solutions to clients and team members based on a rich understanding of the client experience journey, associated pain points, and supporting business objectives. You will establish the roadmap, in partnership with the Release Train Core and the Delivery Teams while also helping to mature product management practices and approaches. Additionally, you must be capable of presenting to executive audiences and large groups, interviewing end-users, and communicating technical information to non-technical people. The ideal candidate is an experienced product leader with demonstrated experience defining, designing, and launching new solutions leveraging the Salesforce platform. This person is also a self-starter who is passionate about problem-solving, comfortable operating with direct and indirect influence, acclimates well to change, and is objective and detail-oriented.

Primary Responsibilities:

Strategy/Discovery:

  • Perform market assessments and create an in-depth understanding of user needs by persona to ensure the appropriate direction of impacted products. Assess competitive landscape and determine the most efficient course of action to achieve goals.
  • Conduct problem discovery activities, both qualitative and quantitative, to understand user pain points and determine opportunities for new solutions.
  • Establish concise value statements, objectives, and key results for product initiatives that will guide the organization and delivery teams in measuring success.

Planning:

  • Create and maintain product vision and roadmap, including development of go-to-market strategy and value-proposition messaging. Provide relevant, timely and easily consumable updates to all internal and external audiences.
  • Manage the full product lifecycle to ensure that the needs of internal and external customers are met.
  • Coordinate in-market tests, experiments, pilots, and product launches to support in-flight data initiatives.

Development:

  • Build an effective partnership between Product & Engineering, collaborating with Product, User Experience, Engineering, and Architecture teams to execute work.
  • Serve as the "voice of the customer" to the team and delivery stream by representing and reinforcing the customers perspective throughout product realization cycles.
  • Provide clear direction to delivery teams on defined product priorities and schedules, in collaboration with product leads and the release train cores
  • Ensure delivery of value-added functionality to users by partnering with Engineering to build solutions.

Relationship Management & Client Engagement:

  • Partner with product managers, business stakeholders to understand needs, create alignment, and gain adoption of new functionality to solve their needs.
  • Lead change management and training endeavors necessary to launch and propagate use of a product to its customers.
  • Identify communication and relationship needs of stakeholder groups, translating engagement strategies into specific activities and deliverables.
  • Facilitate open communication and discussion between stakeholders, acting as a single point of contact. Conduct informed feedback loops to assess and promote understanding.
  • Negotiate solutions between parties effectively and for the best of Cox Automotive; be autonomous and make decisions without oversight when appropriate

Innovation & Evaluation:

  • Assess product performance against KPIs (Key Performance Indicators) and adjust to improve performance; create and deliver thoughtful information to influence key market constituents.
  • Manage innovative ideas and a pipeline to prototype on them. Encourage and facilitate communication and open flow of creative ideas between interested parties and the set-up of innovation efforts related to the product.

Qualifications:

Required Knowledge, Experience & Education:

  • Bachelors Degree in Business, Marketing, Engineering, Communications, or related field; Masters degree preferred
  • 7+ years experience in product development; or equivalent combination of education and work-related experience.
  • Proficiency in Human-Centered Design principles and Design Thinking techniques, including LUMA methods
  • Proficiency in Salesforce platform capabilities, including demonstrated experience with designing, implementing, and advocating for solutions utilizing the Salesforce platform
  • Requires and applies comprehensive knowledge of business, product maturity and performance, and industry principles, practices, and procedures.
  • Working knowledge for SAFe (Scaled Agile Framework) Agile Methodology.
  • Actively seeks out new knowledge for own personal development and the mentoring or coaching of others.
  • Develops a wide breadth of knowledge across industry or business.
  • Applies knowledge to help to define the standards which others will apply.
  • Working experience in design, development, and implementation of product plans.
  • Working experience in full product lifecycle methodologies.
  • Working experience in creating, prioritizing, and recommending epics and features.
  • Working experience in in conducting competitive research and analysis.
  • Working experience in identifying KPIs and other analytics to measure product value.
  • Working experience with executive presentations.
  • Working experience in a collaborative, cross-functional, and complex team environment
  • Certifications are a plus: (Salesforce Certified Administrator; Certified Sales Cloud Consultant; Certified Force.com Platform App Builder).

Who We Are

About Cox Automotive

Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

About Cox Automotive

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling, owning and using cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic and groundbreaking consumer brands like Autotrader ® and Kelley Blue Book®, while others are creating the future of automotive at industry-facing brands like Dealer.com ®, Manheim ®, NextGear Capital ®, vAuto ® and Xtime®.

Cox Automotive is part of Cox Enterprises, a privately-owned, Atlanta-based company with revenues exceeding $20 billion. 

Come join a global, family business that treats team members and clients like they’re just that – family. For more information about Cox Automotive, visit www.coxautoinc.com.

Cox Automotive is an Equal Opportunity Employer.

Vision:

We are software engineers, marketers, sales leaders and trailblazers transforming the way the world buys, sells, owns and uses cars.

Cox Automotive