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Product Marketing Manager

Cox Communications, Omaha, NE 68154

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services.

Duration: Full-Time


Primary Location: 11505 W Dodge Rd, Omaha, NE, USA

Division: Cox Communications

Job Level: Manager/Senior Manager

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 216856

VACCINE POLICY: WHERE PERMITTED BY APPLICABLE LAW, YOU MUST BE FULLY VACCINATED AGAINST COVID-19 TO BE CONSIDERED FOR THIS U.S.-BASED JOB (REASONABLE ACCOMMODATIONS FOR MEDICAL AND RELIGIOUS OBJECTIONS WILL BE CONSIDERED).

The Product Marketing Manager is responsible for the successful marketing of several highly complex voice services for commercial business. The role requires in depth product knowledge as well as the ability to successfully position Voice Services in a manner that retains and expands market share and increases revenue. This role requires a leader who can collaborate effectively with corporate product resources, learn and support peer product marketing managers portfolios, and work independently.

This leader will plan, develop, and execute marketing programs to produce customer and revenue growth in Voice Services for Cox Business. The role is responsible for development and execution of growth strategies, and for the launch and ongoing maintenance of new products, features, and product enhancements, as well as the pricing, bundling, and overall user experience for the business customer. This leader will help to generate sales leads for all sales channels.

Primary Responsibilities and Essential Functions:

  1. Oversees daily operations of the marketing function for the voice services in the Omaha and Las Vegas markets.
  2. Develop and execute marketing acquisition strategies to achieve overarching business objectives.
  3. Creates competitive comparison grids, sales talking points, and other appropriate tools for all customer touch points.
  4. Reviews all relevant local marketing communications to ensure accurate and proper product positioning.
  5. Effectively takes advantage of marketing opportunities through packaging, positioning, distribution and pricing strategies that achieve competitive advantage and optimize revenue performance.
  6. Responsible for regions achievement of product financial goals including revenue, units, ARPU, churn, profitability, customer satisfaction, etc.
  7. Provide subject matter expertise for voice services and champions initiatives throughout the market organization.
  8. Evaluates, product pricing and structure to produce recommendations that will maximize customer satisfaction, boost new customer acquisition, and ensure product stability.
  9. Performs ongoing analysis of product line performance including market promotions, actual performance to budget and forecasts, and takes appropriate actions to ensure operational excellence against service level agreements and service objectives.
  10. Conducts customer, industry, competitive market, product, geographic, and segment trend analysis to maximize marketing effectiveness and identify revenue expansion opportunities.
  11. Responsible for sales team voice services knowledge. Works with sales leadership and regional training partners to ensure training timeliness and frequency is met.
  12. Sources customers for alpha/beta testing and use cases.
  13. Conducts in-market kick-offs for new product initiatives, as well as supports Regional Marketing team during in-market events.
  14. Approves special pricing for specific customer opportunities per defined pricing guidelines.
  15. Cultivates positive cross-functional relationships with other product teams, outside vendors, and network providers to effectively satisfy customer needs.

Qualifications:

Required

  • Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)
  • Bachelors degree in Business or Marketing strongly desired
  • 3+ years of experience required in related field
  • Requires proven skills in managing voice related products and services such as VoIP Phone services, IP PRI, trunking services, and other voice transport services
  • Strong presentation skills with excellent knowledge of Microsoft Excel, Word, and Power Point
  • Strong business analytical skills
  • Excellent interpersonal, leadership and collaborative skills to work effectively with teams throughout organization
  • Travel 25%

Preferred

  • Experience in a leading cross functional projects preferred
  • Experience in telecommunications industry preferred

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

About Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The third-largest U.S. cable company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising.

Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. For nine years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity 11 times. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.

Cox Communications

Want to learn more about Cox Communications? Visit Cox Communications's website.