Supervisor Territory Direct Sales

Cox Communications, Chesapeake, VA 23320

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services.

Duration: Full-Time

Primary Location: 1341 Crossways Blvd, Chesapeake, VA, USA

Division: Cox Communications

Job Level: Team Lead/Supervisor

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 202104134


The Supervisor Territory Direct Sales is a great opportunity to flex your leadership skills as you provide leadership and guidance to a highly focused sales team. This team is comprised of territory sales representatives that ensures Coxs high standards of customer service and is driven to meet and exceed sales goals and initiatives.

As the Supervisor Territory Direct Sales, you will coach, lead, motivate and monitor territory sales representatives to achieve goals, metrics and performance through developing sales skills and techniques. You will recommend and implement processes and procedures to increase product penetration in designated territories through sales to current, former, and prospective residential customers.  

What Youll Do 

  • Supervise, train, develop and provide performance feedback to direct reports to achieve all sales and installation goals.

  • Responsible for recruiting, hiring, and onboarding new direct reports.

  • Provide individualized and ongoing in-field coaching and performance evaluations to ensure efficiency and productivity of all team members.

  • Maintain quality customer service and customer retention while serving as point of contact for escalated customer concerns.

  • Conduct meetings with direct reports, attend and participate in company meetings to remain current on all Cox product information and ensures compliance with all company policies.

  • Track and analyze daily activity reports to ensure productivity and contribute to the development of processes to improve efficiencies.

  • Conduct performance reviews for all direct reports and develop team members to promote career pathing and succession planning.

  • Communicate and support all current and upcoming sales, marketing plans/strategy and new initiatives to all direct reports and develop/manage sales contests and incentives.

  • Remain current on competitive intelligence and share data with direct reports and other key business partners.

  • May establish and leverage business alliances with key internal and external partners including but not limited to leasing staff and realtors to drive PSU growth

  • May identify new potential vendor business partners and manage performance of current vendors. May be daily point of contact for outsourced direct sales representative activities

Whats In It For You 

Cox Communications rewards the talented, hard-working folks that help drive our growth. Weve created a highly competitive salary package (base salary + excellent commission plan rewarding strong performance), plus additional incentives including the highly-sought-after Winners Circle reward for top salespeople.  We are an inclusive, pro-sales environment where different perspectives are valued and celebrated. Tools and training to up your game?  Weve got them.  And we offer a work/life balance that allows you to enjoy things like family, friends, and lots of flexibility. 

We believe in taking good care of our team, so youll also have access to generous benefits like a 401(K) with company match, quality healthcare & life insurance DAY ONE, performance and recognition rewards for top salespeople, and coverage of travel expenses. And, we also know that everyone has unique concerns and priorities as we navigate life and manage our overall physical, mental and financial well-being, so we offer access to a lifestyle coach, paid time off to volunteer, employee discounts and even pet insurance (cool, right)? 

Growth is a good thing, and youll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.   

Bottom line, we take good care of our employees. Want to join us?  Heres who we are looking for... 


Who You Are


  • Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)

  • High School Diploma, GED or equivalent work experience

  • 2 years of experience required in related field (i.e. Marketing, Sales, Sales Operations, etc.)

  • Experience using Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) in a work setting.

  • Valid state drivers license, safe driving record, reliable transportation

  • Ability to obtain state licenses and certifications as required by state and municipal laws

  • State Licensing may be required to sell Home Security

  • Excellent interpersonal, presentation and collaborative skills to work effectively with others


  • AS/AA or BS/BA degree in related discipline (i.e., Marketing, Business, etc.)

  • 2 years of recent experience in sales management

  • Knowledge of local market with local contacts

  • Experience or technical certifications in residential direct sales, home security or telecommunications industry

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

About Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The third-largest U.S. cable company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising.

Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. For nine years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity 11 times. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

Cox Communications

Want to learn more about Cox Communications? Visit Cox Communications's website.