Outbound Sales Representative- Cox Business

Cox Communications, Phoenix, AZ 85027

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services.

Duration: Full-Time

Primary Location: 3010 West Agua Fria Freeway, Phoenix, AZ, USA

Division: Cox Communications

Job Level: Individual Contributor

Travel: Yes, 5 % of the Time

Schedule: Full-time

Shift: Day Job

Requisition Number: 223933

At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

It takes a combination of hard work and talent to find new opportunities. Are you the person who loves making those calls? On the other end, theres a customer listening for you to provide solutions to send their business soaring. Were Cox Business, part of the Cox Communications family, and were all about owning the moment so our customers feel confident and at ease with us as their service provider.

Cox Business offers top-notch technology - including the latest in cloud solutions - that help our clients stay connected and increase productivity. As an Outbound Sales Representative, you will uncover new opportunities to sell voice, data and video solutions to small-to-medium businesses.

If this sounds like you, keep reading to find out more!

What Youll Do

Youll make our small to medium business customers feel at home with our products and services. Youll have a quota tied to a lucrative commission plan, so your earnings are in your hands. One way to be successful is by being super resourceful - finding all potential opportunities and staying in-the-know about the latest solutions we have to offer. Here are a few things that youll focus on:

- Generate new business using cold-calling 70% of the time, referrals, social media and other prospecting activities to achieve and exceed sales goals.
- Navigate through customers organizations to connect and sell to key decision makers.
- Up-sell existing commercial business customers as appropriate.
- Engage with clients to understand their technology needs, review pricing options and share customer feedback to management when necessary.
- Be the primary point of contact for customers for all phases of sales process, including preparation of service proposal, contract signature, order entry and scheduling of install.
- Determine serviceability and provide ROI assessment for new build opportunities.
- Partner with internal team to ensure your customers are completely satisfied.
- Utilize a CRM to capture accurate and complete information, track orders and follow up as needed.
- Attend required sales and product trainings and stay current on Cox Business services/solutions.

Whats In It For You?

At Cox Business, we reward your hard work with meaningful benefits.
- First, we offer a highly competitive compensation package (base salary + excellent commission plan rewarding strong performance), 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
- We value people more than technology. That means youll work within a culture and with a team that values your leadership, your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox Business strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
- We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. Youll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.

Who You Are

Youre someone who anticipates customers needs so you can not only offer them what they need now, but also what theyll need next. But your idea of being a "selling machine" isnt about pushing products, its about finding the right solution for our customers.


- Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)
- High school diploma, GED or relevant work experience
- 5+ years of experience in related field (Sales/Sales Support/Customer Service)
- Ability to meet and exceed monthly sales goals
- Strong written and verbal communication skills
- Ability to multitask and balance incoming customer inquiries with proactive sales activities
- Highly proficient computer skills including MS Word, PowerPoint, Excel and Outlook

- Bachelors degree
- 1 year experience working in a position that requires meeting sales goals
- 6 months experience selling telecommunications products/services
- Outbound experience selling technology products

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

About Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The third-largest U.S. cable company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising.

Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. For nine years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity 11 times. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at and

Cox Communications

Want to learn more about Cox Communications? Visit Cox Communications's website.