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Sales Coordinator

Cox Communications, Oklahoma City, OK 73114

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services.

Duration: Full-Time


Primary Location: 715 NE 122nd St, Oklahoma City, OK, USA

Division: Cox Communications

Job Level: Individual Contributor

Travel: Yes, 15 % of the Time

Schedule: Full-time

Shift: Day Job

Requisition Number: 224306

At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

Sales Coordinator

As a Sales Coordinator, you will provide management support to the retail sales management team. This role is responsible for driving key performance metrics by developing and administering regional sales contests, providing regular performance analysis to retail sales leadership, ensuring store merchandising compliance and regular communication of sales and retention targets and results. You will implement and manage product and service launches, quarterly sales events, and store inventory updates. In addition, you are responsible for administration of the regional operations budget, which includes approving and ordering store supplies, ordering employee uniform, and coordinating the incentive budget.

What Youll Do

  • Plan and drive performance by developing and administering regional sales contests based on key performance indicators.
  • Provides regular reporting updates to the field and performs a post-action analysis to assess the impact of regional sales contests.
  • Coordinate regional retail merchandising, inventory, and various marketing programs.
  • Provide regular (weekly and monthly) sales performance analysis reporting to retail sales leadership team.
  • Identify outliers of key performance metrics to enable management to assess and correct behavior.
  • Track sales performance levels of all employees within a Retail Directors area to facilitate any steps taken to address performance gaps. Provides monthly reporting updates to leadership.
  • Administer regional field operations budget and approves all individual charges for payment that are coded to the field operations budget.
  • Budget, plan, and execute all activities around assigned special events. This includes, but is not limited to venue, food, audio/visual resources and ensure events are organized/planned within budget
  • Serve as primary first contact for Center retail leadership on store construction projects, such as store remodel, store relocations and new store buildouts.
  • Assist executive level leadership with project rollouts and provide them with current market data upon quarterly visits to stores within the region.
  • Track and communicate progress by the retail team against company initiatives such as training, customer satisfaction reports and mystery shops.
  • Execute campaign launches by collecting and delivering collateral materials, training materials, and other documentation needed to support new offers.
  • Manage requests for uniforms, supplies, and collateral distribution for retail sales staff.
  • Responsible for administering stores visits periodically to quality check store layout. Provide feedback of visits to Retail Sales leadership team to drive compliance.
  • Assist in merchandising compliance efforts in partnership with store leadership.
  • Manage inventory at the region level. Work directly with store managers on inventory issues to ensure the markets overall performance. This includes the 14-day CPE cycle and monthly store walks reports from regional operations manager.
  • Maintain Cox Business Voice manager for retail solution store locations and update when needed.
  • Facilitate new hire onboarding by verifying start dates, monitors IKNOW ticketing process, and orders uniforms for new hires.
  • Serve as liaison between retail sales staff and regional and center business partners to communicate and resolve issues or changes.
  • Manage the in-store queuing system and ensures employees have correct access upon hire and relocation between stores.
  • Serve as the administrator of the my4dx site, which is our performance excellence program that drives our customer experience inside the Retail stores.
  • Conduct regular analysis of frontline and leader issues. These may include customer, operational and/or personnel issues to identify root cause and manage the process to ensure timely resolution. Also responsible for implementing gap closures to ensure issues do not occur in the future.

Whats In It For You

At Cox, we reward your hard work with meaningful benefits.

First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare DAY ONE, life, and disability benefits, FREE and discounted Cox services, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!

We value people more than technology. That means youll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day.  We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.

We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. Youll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.

Qualifications:

Who You Are

Minimum

  • Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job.  (Reasonable accommodations for medical and religious objections will be considered.)  
  • HS diploma, GED, or relevant work experience
  • 3 years of experience in a related field (i.e. Marketing, Sales, Sales Operations)
  • Strong knowledge MS Office applications such Microsoft Word, Excel, PowerPoint, Outlook, etc.
  • Excellent initiative, self-motivation, relationship building, resourcefulness, organizational, time management, multi-tasking, interpersonal, presentation, written, verbal, and collaborative skills to work effectively with teams throughout organization
  • Valid local State Drivers License with driving record that meets Cox standards
  • 25% local/regional travel due to need of visiting stores to administer performance management and support duties of sales, inventory, merchandising and operational metrics.

Preferred

  • 5 years in a related field
  • AS/AA or Technical Certification in related discipline (i.e. Marketing, Business, etc.)
  • Experience in the telecommunications industry

Join the Cox family of businesses and make your mark today!


Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

About Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The third-largest U.S. cable company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising.

Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. For nine years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity 11 times. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.

Cox Communications

Want to learn more about Cox Communications? Visit Cox Communications's website.