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Manager, Sales Engineering - Cox Business

Cox Communications, Oklahoma City, OK 73114

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services.

Duration: Full-Time


Primary Location: 715 NE 122nd St, Oklahoma City, OK, USA

Division: Cox Communications

Job Level: Manager/Senior Manager

Travel: Yes, 5 % of the Time

Schedule: Full-time

Shift: Day Job

Requisition Number: 226019

At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

Cox Business is more than part of a cable company - we are a technology solutions leader. In addition to offering data network services for businesses, we also consult with companies of all sizes to provide managed network services, cloud infrastructure, managed hosting services, and other emerging technology solutions.

Cox Business currently has an opportunity for career-minded technical professionals! Were looking for a Manager of Sales Engineering to support our growing sales organization and product set. The Manager, Sales Engineering is responsible for leading and motivating a team of technical sales professionals to meet or exceed sales and install goals. The individual in this role will provide support and coaching to their staff to meet customers current and emerging communications needs. This will include supporting the sales acquisition of new customers and increasing account penetration of the existing customer base by delivering innovative technical designs. Target customers include small, medium, and large businesses, including educational, government, carrier, and national accounts. May also support other specific market verticals (such as hospitality).

Responsibilities

  • Hires, develops, manages, and trains a high-performing team of technology professionals. Motivates and coaches staff to achieve department and company goals.
  • Develops and ensures attainment of new sales and margin growth for strategic accounts by increasing revenue to meet or exceed market share objectives on a monthly, quarterly, and annual basis.
  • Coordinates and directs the preparation and presentation of technical proposals to customers and provides leadership and technical guidance to staff.
  • Provides technical guidance to Sales Engineers as well as internal and external customers as needed in the development and implementation of technical customer solutions
  • Develops team strategy, forecasting, reporting, analysis, financial forecasting, and administration of sales channel. Assigns territories, customer sales opportunities, and sales goals to technical sales professionals.
  • Accompanies outside Account Executives on sales visits as needed as well as determines customer requirements, develops proposals, and executes technical presentations; Reviews proposals created by Account Execs to provide necessary input.
  • Ensures Building Access Agreements are negotiated and maintained.
  • Understands the core network and communicates network changes to the sales team.
  • Remains current on technical information regarding Coxs telephony, data, and video products and offerings, as well as CPE, networking, and consultative sales skills.
  • Other duties as assigned.

Qualifications:

Minimum

  • Typically requires BS/BA in related discipline
  • Generally, 7+ years experience in a related field
  • Certification is required in some areas or advanced degree and generally 5+ years experience in a related field
  • Strong leadership and interpersonal skills
  • Valid drivers license, good driving record, reliable transportation
  • Must have demonstrated the ability to communicate, influence, and build relationships with C-level executives
  • Technical knowledge of product life-cycle (from engineering through operations)
  • Operational understanding of telecommunications ordering, provisioning, and billing processes

Preferred

  • Cisco certification (CCNA, CCNP, CCDP, etc.)
  • Understanding of data, video, voice, converged-networks, and managed services, including cloud services

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

About Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The third-largest U.S. cable company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising.

Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. For nine years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity 11 times. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.

Cox Communications

Want to learn more about Cox Communications? Visit Cox Communications's website.