Renewal and Billing Manager
The Atlantic currently seeks an ambitious, entrepreneurial professional to join our ranks as Renewal and Billing Manager to help support a fast-paced circulation team. Qualified candidates should have a strong academic background, with an interest in consumer marketing and magazines. •Supports magazine subscription renewal marketing efforts, maintains schedules and determines samples, including all electronic and web-based renewal efforts •Implements renewal creative and offer test plans, monitors execution by fulfillment house •Assists in management of billing efforts and implements billing tests to improve payment response •Prepares, analyzes and distributes billing and renewal source reporting •Manages all renewal and billing inventory stored at fulfillment house •Acts as primary contact for fulfillment group, maintaining all schedules and policy tables •Maintains subscription agent authorization listings, assist in creation of agent promotions/ads •Dictates customer service policies to fulfillment house and handles all customer service directed to Washington, DC, office via phone, mail and e-mail •Helps prepare fulfillment budget and maintains expense records •Maintains in-office library of back issuesQualifications include:•1-3 years circulation marketing experience•Outstanding record of achievement in current/past positions•Creativity, persistence and tenacity•Strong analytics and real-time judgment•Experience with Microsoft Excel•Effective time management and organization skills•Strong work ethic•Experience with CDS reporting a plus•Experience in online subscription development a plus•Bachelor’s degreePlease apply online at www.atlanticmediacompany.com. The Atlantic Media Company is an Equal Opportunity Employer.