Bookstore Manager/ Exhibits Coordinator
The Bookstore Manager/Exhibits Coordinator handles day-to-day operations of the Bookstore and coordinates all details of exhibits at which we display and sell books. Raises public awareness of National Academy Press (NAP) publications through ground-level marketing. Answers bookstore phone and assists customers in responding to questions concerning content and availability of existing and forthcoming books. Analyzes and maintains inventory stock levels for back and front list titles. Coordinates orders for more stock with warehouse manager. Conducts physical inventories twice annually in coordination with warehouse. Plans merchandising space. Makes displays of new and highlighted titles. Organizes shelves to facilitate browsing and increase sales. Finds ways to publicize the bookstore, draw customers, and increase sales. Takes backorders for forthcoming titles. Processes cash, credit, and check, and internal cost center transactions. Balances daily receipts. Monitors and analyzes sales patterns to determine effective sales strategies. Reports findings to supervisors. Enters title data promptly, accurately, and completely into point-of-sale and marketing databases. Provides routine support to Marketing Manager.Coordinates all arrangements for exhibits (for instance, reserving booth, ordering furnishings, selecting featured book lists and order forms, providing details of all arrangements to booth staff, reconciling and processing charges, preparing orders for order entry). Prepares and updates (with changing plans or actual costs) exhibit plans for budget planning and tracking purposes. Works within deadline to meet all exhibit scheduling requirements. Improves profitability of exhibits program by continuing to seek cost-sharing and free opportunities and developing marketing plans (for instance, complementary postcard and/or eblast promotions before and/or after shows) and show offers to increase booth traffic and revenue at exhibits. Also examines any other opportunities for cost-savings and propose cuts to supervisor. Develops a way to track the impact of a pre-show mailing—for instance, have recipients redeem the postcard for a special discount or promotional item so that we can count how many people responded. Builds book lists/order forms that are appropriate to the conferences. Staffs exhibits as necessary, representing the NAP as appropriate.Basic Requirements: High school diploma, GED, or equivalent knowledge with 2 years of related professional experience. Bookselling and/or retail experience desired. Some college also desired. Ability to solve intellectual problems using selection and application of commonly used rules, procedures, and precedents. Ability to operate using latitude for independent judgment and action. Ability to develop relationships with co-workers and employees in other National Academies’ departments. Good communication skills with a proven ability to effectively interact with all levels of employees.