Virtual ULI Associate
Use Your Digital Skills to Tell the Stories That Need TellingThe Urban Land Institute (ULI) is looking for a versatile digital communicator to join our growing online team. In the past two years we’ve launched an online magazine, replaced our search engine, redesigned our primary web site and launched our first large-scale mobile app.ULI creates compelling content every day in cities across the U.S., Europe and Asia, as our members gather to share ideas and best practices for what makes cities thrive. We publish books and reports, bestow honors and awards, and convene expert panels with advice on how cities can tackle today’s challenges -- and tomorrow’s.To help us deliver this content and support these conversations, we’re hiring an associate for Virtual ULI – our headquarters web team. You’ll be helping us manage a family of web sites, along with related content on LinkedIn, Facebook, Twitter, YouTube and other social channels. You’ll help us make smart use of analytics and search engine results. ULI’s ever-growing use of technology means we often get to tackle new challenges, try out new cloud-based tools, and define new approaches to deliver results.This could be the job for you if:•You can’t resist installing the free demo of a new web tool or service.•After viewing a web site for three seconds, you already have three ideas to make it better.This might NOT be the job for you if:•You think a problem doesn’t exist if it’s not happening on your browser.•You’re lukewarm about QC and maintenance for something you’ve built.•You lose patience if people don’t pick up a new skill the first time you’ve shown them how.Be sure to highlight your experience publishing web content, administering sites, and supporting others who publish content. POSITION SUMMARY:Support ULI’s daily web publishing needs, and help manage enterprise-wide processes related to ULI’s online delivery of content.SPECIFIC RESPONSIBILITIES:Web Content Management?Create and edit web pages using Content Management System (CMS) ?Support and train CMS users in ULI headquarters and regional offices; advise them about effective ways to deliver content on the web?Partner with customer service to identify and resolve web issues that affect ULI members?Partner with IT to plan and test changes to our web technologySearch Engine Support?Manage and update settings on Google Search Appliance?Work with vendors as needed to deliver enhancements to SearchAd Support?Work with advertisers and ad staff to prepare ads for delivery online?Partner with ad staff and ULI content owners to manage timing and placement of online ads and promotional itemsPhoto Support?Help requesters to find or purchase photos and images?Work with art department to coordinate purchases and sharing of photos between print and online channelsAudio / Video Publishing Support?Support users of audio and video equipment in ULI headquarters and regional offices?Edit videos, convert file formats, etc.?Partner with vendors and IT for audio and video streaming, podcasting and related solutionsAnalytics:?Generate and compile data as directed on web traffic, search engine activity, and online ad resultsBroadcast Email Support?Prepare and send occasional broadcast emails using ULI templates INTERNAL RELATIONSHIPS:Employee works with all parts of ULI, integrating Virtual ULI with the activities of ULI and its programs. Employee will partner especially with IT staff and content owners/publishers in headquarters, district councils and regional offices.EXTERNAL RELATIONSHIPS:Ongoing contact with ULI members to test new web tools and designs, and to ensure that ULI’s web sites offer a favorable user experience.EXPERIENCE:?Two to four years experience as an online content editor or producer. ?Relevant experience helping to coordinate timing and placement of content on multiple communications channels for one organization?Knowledge of HTML required; CSS and XSLT desirable.?Experience with online content management systems, Web analytics software, and social media/collaborative tools.?Knowledge of Adobe Photoshop, audio and video editing software a plus.?Ability to juggle multiple projects in a fast-paced atmosphere. EDUCATIONB.A. in Communications, Marketing, Web Design or a similar discipline. HOW TO APPLY:Please submit your resume and letter of interest to firstname.lastname@example.org Please indicate that you are applying for the “Virtual ULI Associate” position. The Urban Land Institute is proud to be an equal opportunity employer.