Community Manager

New York
Oct 26, 2012
Nov 25, 2012
Danielle DeFabbio
Full Time
We are looking for a Community Manager with 3-4 years of experience to join our consumer group.

Job outline:
Monitor, seed and research daily for each brand; post new original content
Regularly respond to the community to address questions; Own the conversation calendar, tapping into key stakeholders for content updates; using the content to write posts that highlight relevant brand messaging, programs
Identify and engage brand advocates within the social sphere.
Lead content curation for channels like Facebook, twitter, YouTube and Flickr.
Attend planned media and consumer events to Tweet/Facebook live on-site
Work closely with the account team to be fully up-to-speed on products, initiatives, consumer research, key messages, overall marketing plans, ER media outreach, etc.
Elevate negative comments to Client social media SPOC and align on a response plan within 24 hours
Measure the campaign effectiveness, sentiment and reach daily, reporting monthly
Stay up to date on new social media tools, best practices and how other organizations and brands are using them

3-4 Years experience in social media marketing/community management
Deep understanding of and passion for social media strategy, functionality, trends, dynamics
Experience contributing to and executing dynamic social media strategies on behalf of a consumer brand (including Facebook, Twitter, YouTube, Tumblr, Pintrist, FourSquare, etc.)
Experience and working knowledge of growing social media fan bases
Farmiliar with social media monitoring and measurement tools
Organized, detail-oriented
Works well independently or as part of a team

Cover letter optional.

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