Digital Media Account Manager

Nov 26, 2012
Dec 26, 2012
Amy Bailer
Full Time
Remedy ( is hiring account managers to work in fun, fast paced new media environment. Gain experience and training in all aspects of digital media and define your career path within the company. Ping Pong skills a plus.


•Work with Sales Executives and the Marketing Department to build strategic media proposals and custom programs
•Provide exceptional customer service to agencies and marketers and act as internal point of contact for Sales, Ad Operations, Marketing and Finance teams
•Entertainment and client events
•Oversee the production and implementation of sold programs, coordinating with Custom Solutions, Development and Ad Operations for a smooth and timely launch
•Ensure media plans are delivered as contracted and client’s tactical needs are met, with a proactive approach to reporting, troubleshooting and campaign optimization
•Manage post-sale IO revisions and billing issues, working with Finance as necessary to resolve any discrepancies and settle monthly invoicing
•Prepare and present campaign delivery reports and optimizations for both internal review and client wrap reporting

•Minimum 2 years’ experience in the digital media industry with publisher and/or agency background, ideally in an Account Management/Client Services role
•Top-notch customer service skills—the ideal candidate is positive, energetic, dependable, resourceful, and willing to go the extra mile for clients
•Comfortable working in a fast-paced work environment with tight deadlines, while always maintaining a keen attention to detail
•Fluency in media-buying terminology (e.g., CPM vs. CPA, reach vs. frequency), familiarity with online ad-serving platforms (e.g., Doubleclick products) and proficiency with Excel, PowerPoint and Salesforce
•Ability to be articulate in both verbal and written communication