Account Manager

Location
New York
Posted
Feb 05, 2013
Closes
Mar 07, 2013
Contact
Ms. Aryeh Lebeau
Duration
Full Time
Remedy (www.remedyhealthmedia.com) is hiring account managers to work in fun, fast paced new media environment.

You...

• Are a self-starter with the ability to own their accounts and day to day tasks with low supervision (no micro managing), but know when to ask for help (we're all on the same team!).
• Are the problem solver in your workplace and/or social circle. Friends envy your ability to turn a problem into a logical, well presented solution.
• Know when to stand your ground, when to listen to others, and most importantly, how to effectively communicate to reach the best outcome for everyone.
• Understand this industry and can be stressful, but have a generally positive disposition and more often than not can see the silver lining in a situation.
• Possess organization skills that are off the charts.
• Work well under pressure.
• Are picky about the small things that really do matter (grammar, formatting, etc.).
• Have a sense of humor!


Responsibilities:

•Work with Sales Executives and the Marketing Department to build strategic media proposals and custom programs
•Provide exceptional customer service to agencies and marketers and act as internal point of contact for Sales, Ad Operations, Marketing and Finance teams
•Entertainment and client events
•Oversee the production and implementation of sold programs, coordinating with Custom Solutions, Development and Ad Operations for a smooth and timely launch
•Ensure media plans are delivered as contracted and client’s tactical needs are met, with a proactive approach to reporting, troubleshooting and campaign optimization
•Manage post-sale IO revisions and billing issues, working with Finance as necessary to resolve any discrepancies and settle monthly invoicing
•Prepare and present campaign delivery reports and optimizations for both internal review and client wrap reporting

Qualifications:
•Minimum 1-2 years’ experience in the digital media industry with publisher and/or agency background, ideally in an Account Management/Client Services role
•Top-notch customer service skills—the ideal candidate is positive, energetic, dependable, resourceful, and willing to go the extra mile for clients
•Comfortable working in a fast-paced work environment with tight deadlines, while always maintaining a keen attention to detail
•Fluency in media-buying terminology (e.g., CPM vs. CPA, reach vs. frequency), familiarity with online ad-serving platforms (e.g., Doubleclick products) and proficiency with Excel, PowerPoint and Salesforce
•Ability to be articulate in both verbal and written communication

The Remedy Vision: Remedy strives to provide the best information and tools to the most health consumers at every major decision making moment in the health continuum. We strive to inform decisions, influence behavior and inspire health.

Our Strategy: is to influence consumer behavior and differentiate our company by delivering data focused products, exclusive to Remedy, through only the most credible spheres of influence. The physician, the pharmacist, the expert patient, the hair stylist at Drybar and expert content.



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