Manager, Advertising Operations - AmazonLocal

Feb 05, 2013
Mar 07, 2013
Full Time
Manager, Advertising Operations - AmazonLocal
Be at the center of Amazon innovation with AmazonLocal! This daily deals marketplace offers customers discounts of up to 75% off desirable goods and services in their communities -- over 100 regions throughout the United States.

The Ad Operations Manager plays an important role in the AmazonLocal Advertising Operations team by assisting with the processes required to make a designated region’s deals flow. This is a broad role that will evolve as our team and systems grow. The Manager’s responsibilities include managing a team of account managers as well as ownership of quality assurance, routine production tasks, ensuring we are meeting SLAs, competitive data gathering and miscellaneous operational projects.

We’re looking for an exceptionally flexible team member with strong business judgment and an ability to deliver results in a rapidly evolving environment.

Key Responsibilities
- Day-to-day team management
- Growth and development of direct reports
- Driving team efficiency to meet SLAs and other key business metrics
- Help define and implement new business processes
- Responsible for ensuring quality of work produced through process improvements, individual coaching and reviewing of deal quality metrics.
- Data mining and report generation for Ops metrics
- Competitive data gathering

Basic qualifications:

- Bachelor’s degree
- 5+ years of relevant experience
- 2+ years of team management experience

Preferred qualifications:

- Master’s degree
- Experience with direct team management, vendor management, buying, merchandising, Technical Account Management (TAM) or other vendor support roles
- Project/Product/Program management related experience
- Quality assurance experience