Digital Communications Manager

New York
Feb 13, 2013
Mar 15, 2013
NYC Housing Authority Human Resources Department
Digital Media
Full Time
Digital Communications Manager

The New York City Housing Authority (NYCHA) is seeking a Digital Communications Manager for its Department of Communications. The Digital Communications Manager will oversee the development, operation and maintenance of NYCHA’s external web properties, including the Agency website, several micro sites and social media sites.

The ideal candidate will interact with staff (at all levels) in a fast-paced environment, with high level of professionalism and confidentiality; demonstrate ability to work effectively, meet deadlines in high-pressure situations; enthusiastic with a positive, “can-do” attitude; flexible, attention to detail, strong decision making ability to work independently with little or no supervision.

Specific responsibilities will include, but not limited to the following:

1.Manage and ensure timely delivery of department projects; design and manage internal electronic communications including email blasts and newsletters; update, maintain and build new pages for the website.
2.Research and evaluate existing media content, web-based interactive services and other sources; make recommendations for improvement to executive management to obtain optimum efficiency and self-service for NYCHA customers.
3.Maintain statistics on website usage and provide regular reports.
4.Keep current on emerging new media technologies and potential for effective application at NYCHA.
5.Assist with development of marketing campaign strategies, including use of digital technology to increase potential for earned media.
6.Maintain and update NYCHA web properties daily with items of interest to the public.
7.Coordinate with program areas and other Communications staff on a daily and weekly basis to update content in print materials and on the website.
8.Draft and edit content for posting to NYCHA websites. Assist with editing photos, text, graphic files and other information for posting to websites using Adobe softwar


1.A Baccalaureate degree from an accredited college with 24 credits in English, journalism or public relations, plus five (5) years of full-time paid experience in public relations, journalism or advertising, including two (2) years in an administrative, supervisory or consultative capacity; or
2.A combination of education and/or experience which is equivalent to “1” above. Graduate study in English, journalism, or public relations may be substituted for up to one year of required experience. However, all candidates must have at least two (2) years of administrative, supervisory, or consultative experience in public relations, journalism or advertising.


1.Master’s degree or relevant professional experience in public relations, journalism, advertising or a related field.
2.Experience with Search Engine Optimizing (SEO) techniques to achieve high visibility and ranking within popular search engines.
3.Knowledge and experience in content management systems (TeamSite strongly preferred), Adobe Creative Suite (Dreamweaver and Photoshop a must).


1.Exceptional editing and writing skills, strong background in web development and html coding (non-WYSIWYG), deep understanding of layout/typography and ability to create easy-to-navigate compelling content while working within page templates.
2.Demonstrated strong collaborative and project management planning skills with ability to handle multiple tasks under tight deadlines, as well as experience managing teams.

Interested candidates may fax cover letter and resume to (212) 306-5194, e-mail to or mail to:

New York City Housing Authority
Human Resources Department
90 Church Street, 5th Floor
New York, NY 10007
Attn.: Recruitment Unit
Job Code: Digital Communications Manager

NYCHA is an equal opportunity employer

More jobs like this