Associate Account Manager

New York
Apr 10, 2013
May 10, 2013
Ms. Ann Littlefield
Full Time
Barnes & Noble is looking for an energetic, organized professional with experience in project management, and a personality suited to fast-paced deadlines and dedicated customer service.

As a member of the Digital Content team, the Associate Account Manager will support other team members in servicing our many publishing partnerships. Responsibilities will include account creation and maintenance, reporting, and data monitoring. This person will liaise with publishers and with internal departments to troubleshoot and solve problems through the content delivery chain.

Key Skills & Experience

3+ years experience; Publishing or website experience preferred
Proficiency in Spanish, French, German and/or other languages preferred
Comfortable working in a fast-paced, deadline-oriented environment
Extremely organized, with excellent multi-tasking skills
Proficiency in Excel, Access, Power Point

Key Responsibilities

Facilitate new vendor setups
Support other members of the Digital Content team with reporting, ops, and analysis
Provide publishers with regular and ad hoc reporting.
Work with multiple internal teams to improve procedures related to metadata, file ingestion, reporting, etc.
Pay meticulous attention to the digital catalog—how titles are feeding, displaying, linking, etc. and solve issues that arise.
Be readily available across different time zones, providing coverage during key business hours

Barnes and Noble is an Equal Employment Opportunity and Affirmative Action Employer

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