Retention Marketing Manager

New York
Apr 11, 2013
May 11, 2013
Full Time
Fairchild Fashion Media (WWD,,, FN, M, is the leading source of fashion news and analysis for industry leaders and the global fashion community.  Our brands deliver the most immediate, credible and comprehensive coverage from the most trusted voices in fashion journalism.  FFM fuels the business decisions of industry executives and satisfies the passions of the truly fashion-obsessed worldwide.
Retention Marketing Manager
Fairchild Fashion Media seeks a Retention Marketing Manager for a full-time staff position.
FFM Consumer Marketing is looking for a Marketing Manager who will work with the Marketing Director on a variety of subscription sources (renewals, bills, corporate group subscriptions, agent subscriptions and ad hoc projects) on WWD,, FN, and
Renewals and bills
Give monthly renewal and billing instructions (print, email, auto renewals) to fulfillment house
Verify selection of renewals including pricing and tests
Update monthly renewal and billing reports and analyze results
Manage stock inventory of renewals and bills
Corporate Groups
Handle corporate Group subscriptions including customer service interface between the corporate group administrators, the fulfillment house and hand delivery company for NYC delivery.
Manage new and renewal pricing on group subs
Manage common expiration date on group subs
Review all renewal and billing efforts
Work with subscription agents to make sure listing and pricing of magazines is correct. 
Determine how to grow the business.
Ad hoc
Work with others in the department on Education promotions
  • Bachelor’s degree with 3-5 years of marketing experience
  • Highly motivated and organized with exceptional communication skills
  • Have a strong understanding of retention marketing
  • Strong analytical and creative skills
  • Friendly/customer service oriented, willing to manage our corporate subscribers who have complex subscription questions and problems.
  • Ability to work in a fast paced environment and handle multiple projects
  • Highly proficient in Excel
  • Team player
Conde Nast is home to some of the world’s most celebrated media brands. In the United States, Conde Nast publishes 18 consumer magazines, four business-to-business publications, 27 websites, and more than 50 apps for mobile and tablet devices, all of which define excellence in their categories. The company also owns Fairchild Fashion Media (FFM), whose portfolio of brands serves as the leading source of news and analysis for the global fashion community. Conde Nast has won more National Magazine Awards over the past ten years than all of its competitors combined. Visit and follow us on Twitter @CondeNastCorp and @CondeNastCareer.
Conde Nast is an equal opportunity workplace.
Duties and responsibilities may be adjusted based on years of experience.
Salary is also commensurate with experience.



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