Senior Manager, Communications

New York
Apr 23, 2013
May 23, 2013
Ms. Account Manager
Full Time
Senior Manager Communications Job Description

Our client, a contemporary retailer, is looking for a Senior Manager of Communications with 5+ years of experience, preferably in communications for a retailer.

Responsibilities relating to the company website:

Oversee the implementation of the Microsoft SharePoint platform, in addition to the development of ongoing content on the company’s website :

-Refine the rollout pan and schedule by functional area.

-Work with IT to create a forum to guide, educate and train web staff on appropriate content (rollout phase and beyond).

-Develop a launch strategy and campaign to raise awareness.

-Work with Marketing and Buying teams to keep web content current and appealing.

-Monitor user statistics and respond with internal marketing to draw people to the site.

-Develop feedback tools for the site

Other responsibilities:

-Lead an initiative to develop, write and maintain store tools and best practices in partnership with the Stores Team, Central Office business partners and subject matter experts.

-Create communication on promotional, marketing, visual and operational strategies and changes for all stores.

-Partner with Store Operations and Marketing to ensure field workload calendars are current and shared with the Stores consistently.

-Build and manage relationships with all business partners to deliver established short term and long term project/initiatives.

-Lead committees and projects as assigned.

-Educate partners about store-related projects; garner support, align on responsibilities and timelines and hold business partners accountable for project contributions.

-Solicit and utilize store-level participation and feedback as appropriate in development of communication, tools and resources.

-Handle immediate action / crisis communication needs with appropriate balance of accuracy and urgency.

Skills and Qualifications:

-Strong writing and editing skills including business and technical writing

- Ability to communicate effectively in a variety of mediums print, verbal, online, etc.

- Basic knowledge of corporate communications methodology

- Detail oriented and accurate

- Effective time management and organizational skills

- Strong project management skills

- Ability to manage multiple priorities effectively

- Working knowledge of retail stores and business systems and processes

Further requirements:

- 5+ years of internal communications preferably in a retail apparel environment

- Requires very strong organization skills, including the ability to manage multiple tasks and projects simultaneously

- Operations/communications project experience working in a retail environment

- Strong verbal and written communications skills including ability to communicate effectively to all levels of management

- Strong listening and negotiating skills

- College degree required

- Technical skills including proficiency in Microsoft Office Suite, Microsoft Publisher, Microsoft SharePoint, Adobe Acrobat Professional.

- Ability to work a flexible schedule with travel to local NJ and NY retail locations (some overnight travel may occur).

Please submit resumes with "Senior Manager, Communications" in the subject line for consideration. While we appreciate all applicants, only those who are qualified will be contacted. Thank you for your application.

Please submit your resume to with “Marketing Designer” in the subject for consideration. Please include a link to your portfolio on your resume. While we appreciate all candidates only those qualified will be contacted. Thank you for your application.

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