Instructional Designer

Puppet Labs
Apr 24, 2013
May 24, 2013
Full Time
Instructional Designer

Department: Education
Reports to: Technical Training Director
Location: Portland, OR

Summary of Role

Do you enjoy working with developers and engineers to define and validate critical skills required for sysadmins and engineers to be successful? Want to help us establish online and self-paced learning programs eagerly anticipated in our community? Excited about what Puppet is doing and want to be a part of it?

We are hiring an Instructional Designer to design and develop instructional material for instructor-led and online learning materials for our products. In this role, you will demonstrate effective needs analysis, project management, instructional design, and learning evaluation skills. You will independently develop entry and advanced level learning materials for both internal and external audiences for on-site and virtual classroom delivery. You'll apply multimedia technology and authoring tools, and act as an integral part of our education teams in determining needs of the training audiences and appropriate methods of direct and virtual delivery.


* Bachelor's Degree in Education, Instructional Design, or related area.
* Minimum 3 years related instructional design and/or technical writing experience.
* Experience delivering training through online media, downloadable media, etc. and generating videos, pod/webcasts, and graphics for use in virtual and onsite classroom-based training.
* Experience working with Engineers in an open source community.
* Experience with Puppet and/or other configuration management tools.
* Linux/Unix sysadmin experience.
* Excitement about working with Open Source.
* Passion for virtual training.
* Self-motivated and self-directed, with excellent time and project management skills.

Preferred but not required:

* Ruby

* Knowledge of ILMS or SCORM
* Web-development
* Puppet Professional Certification

Application Instructions

With your online application, please include a cover letter addressing the following:
1. Describe the key methods you'd use to measure the effectiveness of learning materials.
2. Describe the worst online training deliverable you have ever developed and what you learned from the experience.
3. Describe your approach and strategy for developing a training curriculum. How do you analyze the needs of a potential training audience?

Working for Puppet Labs

Based in Portland, Oregon, Puppet Labs creates IT automation software which enables system administrators to deliver the operational agility and efficiency of cloud computing at enterprise-class service levels, scaling from handfuls of nodes on-premise to tens of thousands in the cloud. Puppet powers thousands of companies, including Twitter, Yelp, eBay, Zynga, JP Morgan Chase, Bank of America, Google, Disney, Citrix, Oracle, and Viacom. Our investors include Kleiner Perkins Caufield & Byers, True Ventures, Radar Partners, Emerson St. Partners, VMware, Google Ventures, and Cisco.

Everyone who works at Puppet Labs has a direct impact on the company. The work environment is relaxed yet results-driven, encouraging creativity and collaboration. The list of interesting and difficult challenges will always be larger than the time to tackle them, and the community culture fosters continuous improvement. Puppet employees embody our values, displaying curiosity, self-motivation, adaptability, and a passion for what Puppet is all about.

Puppet Labs employs staff in areas including Development, Professional Services, Operations Engineering, Solutions, Marketing, Sales, Finance, HR, and Administration. We offer awesome benefits and perks to our employees, including health insurance, flexible spending accounts, 401(k), paid time off, stock options, casual dress code, flexible work hours, free snacks & drinks, in-office bike rack, a dog-friendly work environment and much more.

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