Account Supervisor

New York
May 03, 2013
Jun 02, 2013
Ms. Jennifer Adler
Advertising, Other
Full Time
Project Management & Production
-Responsible for day-to-day management of relationship with all clients (ABM through SBM and Director when needed)
-Oversees management of all day-to-day account activities and should be seen as the person to go to if the clients have concerns with the day-to-day process
-Proactively manages AD on:
-status of client relationship (any concerns or opportunities that arise - political, process, relationship or other)
-concerns with process (internal or external)
-Interagency team concerns (process, political, relationship or other)
-Oversees weekly client status (and interagency team meetings if relevant)
-Ultimately responsible for ensuring all projects are on time. Assists AE in notifying clients of relevant fluctuations (especially concerning larger projects).
-Responsible for working with BA Department should any issues arise

Partner Agency Management
-Responsible for managing day-to-day relationships with partner agencies
-oversees all interagency team projects and responsible for managing client expectations if a delay in interagency team delivery effects overall client delivery time line
-responsible for raising a flag to AD if the interagency team relationships are not as healthy as they should be

-Has comprehensive understanding of client's business, competition and marketplace and finds ways to more effectively meet client objectives across all projects
-Works with strategy on writing briefs and ensures all creative addresses needs outlined in the brief
-Ultimately responsible for AAE's competitive updates/reports for client as creative or programs breaks.
-Responsible for ensuring annual or bi-annual competitive report exceeds client expectations

-Responsible for ensuring all projects are completed on or under scoped hours. Responsible for getting client approval on large project Change Orders.
-Oversees development of any new SOWs with internal departments and gains client approval (annual SOW will be a collaboration with AD and will ultimately need to be approved by all Dept. Heads and GAD)
-Demonstrates a clear understanding of budgeting/hour requirements
-Responsible for finding new revenue opportunities and working with AD on ways to secure projects/briefs
-Ensures OOP and AR are on budget (oversees/provides advice and support to AE as needed)

-Responsible for the long term career growth and mentorship of the AE and AAE. Responsible for delivery of AE and AAE's annual review (and 6 month or monthly check-ins as needed).

Please include a cover letter and resume.

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