Sr. Program Manager, Amazon Fashion

Employer
Location
Seattle
Posted
Aug 26, 2013
Closes
Sep 25, 2013
Contact
. .
Duration
Full Time
The Amazon Fashion Customer Experience team is seeking an innovative, customer-focused Sr. Program Manager. As the Sr. Program Manager, you will manage a small team that is responsible for building a world-class, intuitive and comprehensive navigation structure which will optimize product discovery when customers are searching and browsing on our site. You will have the opportunity to have a direct and significant impact on improving the customer experience and making it easy and fun to shop for fashion on Amazon.com. This role requires the ability to define, manage, and successfully deliver multiple complex projects with superior ROI; develop and execute strategic road maps with cross-category teams, and work with a considerable amount of autonomy to execute tasks.

- Manage cross organizational and internal resources to deliver a best-in-class differentiated customer experience
- Research, analyze and develop browse structures to organize our extensive product selection for customers
- Expand and refine data retrieval techniques to utilize our extensive product catalog and make sure products end up in the right place for our customers
- Coordinate cross-functional projects - Build strong internal relationships with both business and technology teams
- Develop business cases to quantify the opportunities and requirements for new features and enhancements
- Lead reporting on customer experience and behavior data to make decisions on optimizing our browse and navigation structure
- Strong leader with an aptitude for organization who can prioritize and deliver results

- 7+ years of program and/or project management experience
- 3+ years managing a team including experience hiring and developing the best
- Bachelor’s degree in business, engineering, library sciences or related field
- Advanced Excel and SQL (ETL) skills

If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1910033-2015-2296

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