Director of Social Strategy (NY & Palo Alto)

Location
New York
Posted
Oct 30, 2013
Closes
Nov 29, 2013
Contact
Mr. Colin Walter
Duration
Full Time
The Director of Social Strategy is responsible for ongoing management, continuity, and execution of multiple simultaneous social media influence marketing programs. The Director of Social Strategy works to ensure daily program requirements are being executed and that overall program goals are being met on a daily, weekly and monthly basis.

High 5 Casino is the only place online where you can find many of High 5 Games’ celebrated hits from real casinos from around the world, with more developments for the future in the pipeline. Our company business model allows us to sustain a startup culture that empowers you to deliver value with integrity – driving us to have a relentless commitment to quality and customer satisfaction!

Think you have what it takes to make real Vegas slots? We want to meet you.


Responsibilities:

Set and execute social vision for High 5 Games and H5G’s social and mobile products

Manage a team of on-site and remote Community Coordinators to ensure seamless communication with players 24/7

Organize the social media editorial calendar and collaborate with the art department on assets

Monitor fan sentiment and engagement across social media pages and communities

Identify industry influencers, brand advocates, and VIPs to connect with through social media platforms and on an one-on-one basis

Coordinate creative events and contests that engage and delight the community

Stay up-to-date on the latest social media platforms, services and tools and explore new ways to utilize them

Identify and analyze issues, patterns and trends in customer requests and product performance

Interact with the appropriate departments to stay up-to-date on social analytics and audience insights

Communicate issues, opportunities, and insights to the company at large


Requirements:

3 to 5+ years of experience in online community development

Expert level of experience managing Facebook and other social media platforms

Experience running online promotions, ideally on a high-volume Facebook app page

Experience interacting directly with VIP players or customers

Excellent written and verbal communication skills

Experience in online gaming environment a preferable

Ability to work in a high paced environment, with constantly changing deadlines and goals

Must be self-motivated and have strong organizational skills

Excellent people management and time management skills

Solid decision making skills and ability to utilize direct reports effectively, allocating decision making and other responsibilities to the appropriate people, etc.

Experience working cross-functionally across many groups in the company

Must be dependable and possess strong leadership skills

Able to conduct analysis of statistical information

Experience with CRM tools

Strong software, hardware, and online networking knowledge

Proficiency in MS Office required

Master’s degree a plus

Some travel may be required


We are always looking for great talent. We appreciate your interest in joining our team. Only applicants who meet the requirements of this position will be considered.
  • Please include samples of your work/portfolio/website link(s), etc.

    High 5 Games is an equal opportunity employer.

    • Principals only. Recruiters, please don't contact High 5 Games.
    • Please, no phone calls about this job!
    • Please do not contact High 5 Games about other services, products or commercial interests.