Social Media Community Engagement Coordinator

Location
Chicago
Posted
Oct 31, 2013
Closes
Nov 30, 2013
Contact
Gerry Tolbert
Duration
Full Time
SOCIAL MEDIA & COMMUNITY ENGAGEMENT COORDINATORS
(SOCIAL MEDIA PROJECT COORDINATOR)

The International Fellowship of Christians & Jews has exciting opportunities available for highly motivated individuals who would like to make a difference in the lives of others.

Our non-profit organization is currently seeking two SOCIAL MEDIA & COMMUNITY ENGAGEMENT COORDINATORS. In this role you will lead daily coordination and implementation of tactics that build and maintain our social media communities across multiple platforms. You will also provide general administrative support to the Web Services Managers and team.


Key functions of this role will include:

•Creating copy in collaboration with the Editorial team that engages our donors and builds online communities in support of The Fellowship’s mission. Assisting in the creation of Facebook ads.
•Maintaining and following content calendar, posting on schedule and following ethical, copyright and Creative Commons best practices.
•Providing customer service to our donors through our social media channels, researching issues and working with internal teams to provide resolutions.
•Completing ongoing reports that monitor social media performance and find opportunities for increased engagement according to organizational goals.
•Providing general administrative support to the Web Services managers and team, including but not limited to: preparing correspondence and reports, monitoring and follow up of various department projects, research, answering department calls, scheduling, and processing invoices.


Ideal candidates will possess:

•Bachelor’s degree or equivalent experience.
•3 - 5 years’ experience in a professional office environment in an administrative support capacity, especially with social media.
•Current working knowledge of social networking and its place within advocacy or non-profit arenas. Online community management and network building experience preferred. Political campaign, campus advocacy, or non-profit advocacy or marketing in social media experience preferred.
•Familiarity with HootSuite and Facebook API. Intermediate experience with Adobe Photoshop. Intermediate to advanced level proficiency with Microsoft Office applications and customer databases.
•Ability to simultaneously balance multiple assignments and meet strict deadlines.
•Strong attention to detail and accuracy required.
•Excellent verbal and written communication skills, particularly the ability to write effectively and concisely. Excellent proofreading and editing skills. Excellent customer service skills necessary to efficiently and professionally interact with vendors and staff, including senior management.
•Bilingual (speak, read, write) English and Spanish strongly desired.
•Ability to type 45 WPM or more.

If you are ready to work with a great team of people and you have the experience, skills and talent to be successful in this exciting role, please submit your resume with your salary requirements to http://ch.tbe.taleo.net/CH06/ats/careers/requisition.jsp?org=IFCJ&cws=1&rid=87. To learn more about The Fellowship, please visit www.ifcj.org. We are an equal opportunity