Marketing Automation Client Specialist

New York
Nov 19, 2013
Dec 19, 2013
Samantha Haddad
Full Time
You are talented, ambitious, and highly self motivated. You thrive when surrounded by talented people and you desire the opportunity to make a significant contribution to bottom-line business results in a fast paced start-up environment.

The Role

Assume full ownership of the implementation and client success for the Bizo Marketing Automation product offering for accounts you are assigned to lead
Guide the customer through initial technical implementation and troubleshooting of site tagging, audience segmentation and data flows
Help customers understand B2B prospect nurturing and display advertising best practices
Guide the customer through the process of detailed campaign planning including segmentation concepts, determining offers and project managing the client through the creation of landing pages, creatives and setting up conversion tracking
Help customers measure the success of their initial campaigns and drive clients to take actions based on your advice to improve performance
Fully prepare the customer to operate the system successfully on their own at the end of the defined implementation process
Collaborate with Bizo Account Managers and Sales Managers to ensure successful transitions out of implementation for long term client satisfaction
Contribute to documentation of best practices and other supporting materials that enable the implementation and customer success process
Provide product enhancement insights to Bizo Product Management based on client feedback

Desired Skills & Experience:

Bachelors Degree
2+ years experience working in the tech space in a client facing role
1+ years marketing automation experience
Strong analytical background or willingness to learn and work with data and data analysis
Comfortable delivering presentations and explaining the results of data analysis
Ability to persuade clients to execute best practices
Excellent time management, project management, interpersonal, communications, decision making, presentation and organization skills

Qualities of the Ideal Candidate:

Takes personal ownership and pride in the success of their clients
Is enthusiastic and self-motivated
Is a great communicator
Is smart with an entrepreneurial spirit
Gets stuff done