Communications Associate/Production Manager

Nov 19, 2013
Dec 19, 2013
Full Time
The SSRC Communications Department works to promote the SSRC and its mission through multiple public-facing websites, branded publications (both print and online), public affairs programming, and other communications and PR-oriented activities. The Communications Associate/Production Manager will work closely with the Communications, Editorial, and IT teams and will have solid technical skills, with digital communications savvy, as well as an interest in public issues and the social sciences. The Communications Associate / Production Manager also supervises other team members and manages projects. Someone who is efficient and organized, and who can quickly learn and adapt to a variety of new systems and software would be well suited to this position.


•Serve as a key point of contact for program staff accessing Communications services.
•Manage content and presentation on the Council website (and related sites), including layout design, content development/revision, graphics development/fine-tuning, quality control, and web development.
•Assist with SSRC social media accounts—edit content and style, propose and work toward goals, etc.
•Liaise with program staff on web-related requests and consult with program staff on print production.
•Research and consult with program staff on best practices for online content management, design, copyright/fair use, e-mail spam laws, etc.
•Design and execute HTML e-mail campaigns for the Council and program staff.
•Participate in strategic planning and reporting for website and other digital communications.
•Research and perform usability testing on various SSRC systems, and provide customization to improve systems as needed.
•Execute customization and troubleshooting of various program websites, including blogs, essays, wikis, WordPress installations, and collaborative online workspaces.
•Edit and post videos and podcasts to
•Improve and maintain SSRC databases and marketing lists, and manage content on SSRC file servers.
•Cultivate vendor relationships with printers, graphic designers, etc.
•Create user documentation for various SSRC systems.
•Provide IT orientation/training for program staff.
•Support the IT department with desktop software support, user profile maintenance, and basic hardware management as directed.
•Partner with and supervise the Communications Assistant as well as supervise occasional department interns.
•Manage Google Analytics data and AdWords campaign.
•Additional responsibilities and projects as directed, depending on interest and capacity


•Bachelor’s degree required.
•Minimum of 3 years web editing/design experience.
•Strong background in content management essential.
•Experience required: CSS, HTML, FTP, WordPress, Adobe Creative Suite (including InDesign).
•Experience a plus: version control (GitHub); enterprise suites (Google Apps, SharePoint, and Office 365); customization of Microsoft Dynamics CRM; Microsoft Office Productivity Suite; relational databases and query languages (SQL, MySQL).
•Excellent written and oral communication skills.
•Excellent organizational skills, with strong attention to detail.
•Project management experience a plus.
•Results-driven team player who is also self-motivated and can work independently.
•Ability to juggle many tasks while maintaining a positive attitude.
•Familiarity with producing and editing multimedia materials for audio/video-related web content.
•Comfortable in an academic/nonprofit environment, with the ability to work with a wide range of professionals and personalities.

Salary and Benefits:
Annual salary will be commensurate with experience. Comprehensive benefits include health, dental, vision, disability and life insurance, and health club reimbursement; annual tuition or student loan reimbursement; outstanding pension plan and tax savings programs; generous vacation and sick leave; and more.

Interested applicants should send a detailed letter describing their background and interest in the SSRC, their resume, a relevant writing sample, and the names of three professional colleagues who can serve as references to: (please indicate “Communications Associate Search” in the subject line).