Operations Assistant, Communications

The Pew Charitable Trusts
Jan 31, 2014
Mar 02, 2014
Human Resources
Digital Media
Full Time
Job Title: Operations Assistant, Communications (Institutional and Strategy)

The Organization:

The Pew Charitable Trusts is driven by the power of knowledge to solve today’s most challenging problems. Pew applies a rigorous, analytical approach to improve public policy, inform the public and stimulate civic life.

We are an independent nonprofit organization – the sole beneficiary of seven individual trusts established between 1948 and 1979 by two sons and two daughters of Sun Oil Company founder Joseph N. Pew and his wife, Mary Anderson Pew.

Our work lays the foundation for effective policy solutions by informing and engaging citizens, linking diverse interests to pursue common cause and insisting on tangible results. Our projects encourage efficient, responsive governments – at the local, state, national and international levels – serving the best interests of the people. We partner with a diverse range of donors, public and private organizations and concerned citizens who share our interest in fact-based solutions and goal-driven investments to improve society.

With offices in Philadelphia, Washington, D.C., Brussels and London and staff in other regions of the United States as well as Australia, Pew provides an exciting learning environment and the opportunity to work with highly talented individuals. We are a dynamic, rapidly evolving organization that values creativity and innovative thinking and fosters strong teamwork with mutual respect.


The Communications department supports leaders at all levels of the institution to promote project and campaign efforts, inform key audiences, and protect and advance the Pew brand. The department provides a comprehensive range of communications services for all programmatic and administrative units and Trusts-operated projects. Our in-house expertise includes: strategy and message development; editorial support; design and creative services; media event planning; digital and video production and social media. The unit oversees all communications policies, guidelines and processes in order to manage the Pew brand, ensure production of the highest quality work and effectively steward Pew’s resources.

Position Overview:

The Operations Assistant is a member of the Communications . She/he reports directly to the Manager, Communications and will support Pew’s Institutional Communications team in developing, processing and maintaining information related to the institution. In addition to specific requirements listed below, the candidate should possess a high work standard, be able to quickly learn software specific to the department and be adept at setting priorities and anticipating needs. This position may receive projects directly from the Senior Director of Communications (Institutional and Program Support).

This position is based in Pew’s Washington, D.C. office and is term-limited to not exceed a period of three years from the date of hire.


  • Reviews all incoming media coverage for the Pew Charitable Trust, Pew’s Environment Initiatives, Pew’s Government Performance Group and the Pew Research Center.
  • Compiles a morning media clip report including all relevant coverage.

  • Edits the media clip report based on guidance received by other members of Institutional Communications team.

  • Researches particular issues related to media coverage of note.

  • Tracks and formats media clips for inclusion in monthly media reports for the Board of Directors.

  • Drafts emails, memos and other reports based on guidance received.

  • Manages communications employee database.

  • Coordinates monthly communications employee brown bag sessions.

  • Provides pre- and onsite media event support, including coordinating RSVPs, printing event materials and staffing registration, among other duties assigned.

  • Provides special assistance to projects assigned by the Senior Director of Communications, Institutional and Program Support.
  • Provides input to Pew Communications calendar.
  • Oversees incoming inquiries to communications email inboxes.
  • Other duties as assigned.


  • Bachelor’s degree required and relevant internship experience.

  • Must be flexible, creative, detail-oriented and assume high accountability for all areas of responsibility. Must demonstrate strong collaborative spirit.

  • Excellent oral and writing skills to effectively communicate within and outside the organization.

  • Strong interpersonal skills; able to develop and manage productive relationships with staff. Excellent listening skills. Exhibit skills of diplomacy. Able to work productively with a wide array of different people throughout the institution.

  • Ability to juggle multiple priorities, be extremely well-organized, manage time effectively, and identify resources for projects.

  • Able to set short- and long-term planning goals in line with program priorities and institutional procedures. A task-oriented style, with a focus on achieving clear and ambitious goals.

  • Must have basic knowledge of Microsoft Office (Word, Excel, PowerPoint).

  • Office hours for this position are 7:30am to 4pm.


We offer a competitive salary and excellent benefits package, including three weeks of vacation, a generous 401(k) plan and flexible benefit options.

Pew is an equal opportunity employer.

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