Director of Professional Services

Mar 21, 2014
Apr 20, 2014
. .
Full Time
Director of Professional Services

Thanks for considering a career at MakerBot. Over the last five years, MakerBot has defined a new industry: desktop 3D printing. Now we’re on a mission to bring 3D printing and scanning to everyone.

We’re looking for a Director of Professional Services who is passionate about building a team of over-achievers ready to change the world. Our Professional Services effort is designed to make an end-to-end 3D printing strategy and experience easy and effective for commercial, educational, and government organizations. You will be accountable for growing and serving our largest clients as you develop cutting edge strategy, best practices, and thought leadership in the 3D printing industry. As Director of Professional Services, you’ll manage all aspects of building, running and coaching an efficient consulting team. If you’re excited about 3D printing and the way it is changing the world, this is your chance to lead the Next Industrial Revolution along with MakerBot.

As Director of Professional Services, you will:
Work directly with the VP of Professional Services and with innovators at our most major clients
Build relationships with new and potential clients
Size and deliver customized solutions and consulting to high value clients
Develop strategy, goals, and metrics for the management consulting department
Coordinate the involvement of a wide variety of other departments within MakerBot to bring the best thinking to companies in various industries as well as government and educational institutions
Develop and manage thought leadership publication in various industries
Measure sales, utilization, and profitability establish continuous improvement methods
Design a consulting department from the ground up
Recruit, hire and develop expert team members
Prioritize coaching and performance management efforts to have the greatest overall impact on our clients’ success
Be willing to travel up to 80% of time

To be considered for the MakerBot Trainer position, you need:
7+ years of successful management consulting experience
Experience in PowerPoint, Excel and other relevant software used in consulting and willingness to lead a team
Proven experience using management consulting methodologies and frameworks
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
BA/BS degree. Relevant graduate degree such as an MBA would also be valued

Extra Experience counts too!
Professional experience with 3D printing or MakerBot is a significant plus

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