Global Sales Coordinator

Rock Hill
Apr 24, 2014
May 24, 2014
. .
Full Time
The Global Sales Coordinator will serve as a highly visible intermediary between the customer and internal departments; Sales, Customer Service, Supply Chain, Finance, and Executive Management.

Compile and submit monthly sales forecast (domestic and international)
Work with customers and internal departments; confirm system sales orders, shipping information, resolution of customer issues
Combine global system forecast including metrics and stats
Own the machine order process to include:
Prepare sales quotations, proposals and agreements
Prepare CTAs (Credit Term Approvals) and obtain appropriate approvals through credit department
Prepare DAFs (Discount Approval Forms) and submit for approval
Maintain order register as communication tool for all departments involved in the machine process
Entry of all system orders in Oracle
Responsible for maintaining system folders for revenue recognition per SOX policy and procedures (domestic and international)
Work with Supply Chain to minimize lead-times and assure timely delivery of equipment (domestic and international)
Prepare any international documentation required for shipment
Coordinate, enter, and process all system RMAs
Review and evaluate all contracts
Prepare VPAs (Volume Purchase Agreements) verifying vat fill quantities and system serial #s
Review and book all Internal Requisitions
Enter and coordinate all Eval/Demo orders
Update Installed Base with any necessary changes
Record all new customer information into Oracle
Education & Training:
College degree or relevant business experience; high school diploma required


Five to seven years’ experience in similar administrative or customer service role
Sales support experience preferred
Oracle experience a significant plus
Knowledge, Skills & Abilities:

Experience drafting documents
Basic accounting knowledge
Strong written and verbal communication skills
Ability to work in fast-paced environment with multiple priorities, with minimal supervision
Proficient in Microsoft Office, specifically Excel and Word
Experience processing international orders and import/export documentation strongly preferred
The ability to interface effectively at all levels internally, and with the Customer
High developed problem solving skills and the determination to solve them in a timely manner