HBO Shop Retail Sales Lead (Temp to Perm)

New York City, New York (US)
HBO Shop Retail Sales Lead (Temp to Perm)
May 10, 2017
Entry Level
Metro Area
New York
Freelance, Full Time


The Key Holder, under the direction of the Store Manager and Assistant store manager, is responsible for opening and/or closing the HBO Retail store and ensuring that proper store procedures and policies are followed. We are looking for a detail-oriented, self-starter who is eager to work at the HBO Retail store. 
The Key Holder will supervise employees and oversee sales, merchandising, guest services and be responsible for other operational functions.   Responsibilities include sales associate and assistant manager level duties. The Key Holder will oversee the store in the absence of the Store Manager and Assistant Store Manager.



  • Supervise employees to ensure they are completing tasks and achieving store goals.

  • Open and closes the store following proper procedures.

  • Manage sales floor and drive retail sales: addressing guest concerns and coaching employees on best practices.

  • Ensure that daily merchandising and displays are executed and maintained.

  • Train sales staff in customer service, register, shipping and receiving, restock and floor maintenance.

  • Ensure daily stock replenishment process, Corporate Communications, and store cleanliness standards are properly executed.

  • Manages and organizes stockroom operational activities including damages, stockroom organization and inventory processing.

  • Execute lead cashier responsibilities such as return, exchange approvals, issue of credits.

  • Remain current on all company policies and ensures these are maintained and followed in a consistent manner.

  • Processing of daily deposits, and bank runs.

  • Stays current and up-to-date on all store systems.

  • Other administrative tasks as necessary.



  • Must have experience in managing a staff and the ability to motivate a team.

  • Knowledge of retail merchandising practices.

  • Must be proficient in Microsoft Office, Point of Sales and AV systems.

  • Associates degree, and/or 3-5 yrs. relevant work experience. 

  • Solid problem-solving skills and the ability to work in a fast paced environment.

  • Detail oriented - must insure accuracy when counting money, inventory counts and record keeping.

  • Must possess excellent communication and customer service skills.

  • Scheduling flexibility is required.  Must be able to work 8 hour shifts, 40 hours a week, must be able to work on weekends and holidays.

  • Must be available to work overtime occasionally, when needed and approved by management.

  • On a regular basis, requires the ability to walk, reach with hands and arms, stand for a minimum of 6 – 8 hours, and lift and/or move 50 lbs. or more.

  • On a frequent basis, requires the ability to stoop, kneel and crouch.

  • On an occasional basis, requires the ability to climb a ladder.

Similar jobs

Similar jobs