Account Manager

New York City, New York
Salary commensurate with experience. Excellent benefits.
Jul 07, 2017
Metro Area
New York
Full Time

Connections Media LLC, is a digital agency with offices in New York and Washington, DC providing strategy, design, content, and customized technology services to high-profile public affairs and political advocacy clients. We have an immediate opening in our Client Services department for an Account Manager to join our DC office.

The ideal candidate is a creative self-starter, possessing exceptional communication and project management skills, creativity and attention to detail.


  • 3 to 5 years of experience working with digital media and a detailed knowledge of digital strategies and tactics
  • 1 to 2 years of experience directly with clients in a lead capacity
  • Experience managing public affairs communications programs
  • Demonstrated ability to coordinate with multiple parties involved in intricate, fast moving projects with tight deadlines
  • Previous agency and digital media experience required
  • Basic understanding of Google Analytics for tracking and reporting on site performance and familiarity with search engine optimization (SEO) required
  • Excellent written and verbal communication skills
  • Acutely detail-oriented and highly organized
  • A diplomatic team-player
  • Enthusiastic and confident when confronting new and complex challenges
  • A passion for politics and current events
  • Fluency with social media platforms and social listening tools such as Zignal, Sysmos and Radian6 preferred


  • Day-to-day management of client engagements
  • Production of individual assets and deliverables for clients by working across teams to identify requirements, facilitate edits and feedback and keep projects on schedule
  • Tracking and reporting on priorities and ongoing activities both internally and externally
  • Assisting in client content development and strategy recommendations
  • Offering creative ideas for how our clients can leverage digital media to advance objectives
  • Coordination of internal design, programming, and other resources to accomplish client objectives, social media monitoring and engagement
  • Participate in new business planning


  • Self-Driven: We are looking for an entrepreneurial individual with the ability to find innovative ways to accomplish clients’ objectives
  • Detail Oriented and Highly Organized: With multiple projects under your supervision from start to finish, this position requires constant organization of timelines and budgeting, and the ability to multitask
  • Team Player: Account Managers at Connections Media need to be able to manage expectations for the client and internal departments, and work collaboratively across teams
  • Confidence and Expertise: We are looking for a confident, enthusiastic and collaborative individual with the experience and expertise to serve as a client-facing subject matter expert on digital media
  • Digital Experience: We are not seeking a programmer, but a working knowledge of HTML, web video and basic database architecture is strongly preferred.


Health, Dental and Vision Insurance Coverage

Life and Disability Insurance

Competitive PTO Package

401k with Employer Match

Professional Development Opportunities

Fun, Hardworking, Passionate and Collaborative Co-Workers and Work Environment