Co-Creation Panel Management
What you’ll be doing...Product design and management throughout the full product lifecycle - from analysis to intent creation to execution, launch strategy, and then the user feedback loopDrive and develop concept and prototyping efforts in a test and learn environment, based on business requirements and user needs.Maintain current awareness of competitors’ detailed product offerings and identify whether and how to address competitive response from a product/experience standpointEnsure the company is on the leading edge of product design and process, both within the wireless industry, but also as compared to leading mobile application Participate and drive research, data analysis and insight synthesis.Partner with marketing and technology functions to design and express the UX strategyOversee the development of the UX/UI design work in all customer touchpointsStay on top of global design trends and identify ways of incorporating into the product and user experienceDevelop and promote the company’s design philosophyRole ResponsibilitiesProvide day to day interaction and engagement with an active user panel formed of a group of target customers from across the US; some interaction will be remote/through surveys and other will be in personFacilitate outbound and inbound communicationsTabulate results of surveys and researchProduce stimulus, draft discussion guides, and capture participant dataManage and resolve issues that come up with participantsSummarize research findings in clear and action-oriented presentations to the broader team
What we’re looking for...4 + years of customer-facing job experience 2+ years of working in consumer product and/or technology brandsExcellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.