Co-Creation Panel Management

Employer
Verizon
Location
Highlands Ranch, Colorado
Salary
competitive
Posted
Dec 12, 2017
Specialty
Operations
Metro Area
Denver
Duration
Full Time

What you’ll be doing...

Product design and management throughout the full product lifecycle - from analysis to intent creation to execution, launch strategy, and then the user feedback loop

Drive and develop concept and prototyping efforts in a test and learn environment, based on business requirements and user needs.

Maintain current awareness of competitors’ detailed product offerings and identify whether and how to address competitive response from a product/experience standpoint

Ensure the company is on the leading edge of product design and process, both within the wireless industry, but also as compared to leading mobile application

Participate and drive research, data analysis and insight synthesis.

Partner with marketing and technology functions to design and express the UX strategy

Oversee the development of the UX/UI design work in all customer touchpoints

Stay on top of global design trends and identify ways of incorporating into the product and user experience

Develop and promote the company’s design philosophy

Role Responsibilities

Provide day to day interaction and engagement with an active user panel formed of a group of target customers from across the US; some interaction will be remote/through surveys and other will be in person

Facilitate outbound and inbound communications

Tabulate results of surveys and research

Produce stimulus, draft discussion guides, and capture participant data

Manage and resolve issues that come up with participants

Summarize research findings in clear and action-oriented presentations to the broader team

What we’re looking for...

4 + years of customer-facing job experience

2+ years of working in consumer product and/or technology brands

Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.



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