Community Manager

New York City, New York
Salary, benefits, and 401K
Dec 13, 2017
Jan 12, 2018
Metro Area
New York
Full Time


As the Community Manager, you will develop original content and suggest creative ways to attract more customers and promote our clients’ brands. Ultimately, you should be able to increase web traffic and customer engagement metrics aligned with broader marketing strategies.


  • Develop engaging content for social channels, including copy and visual concepts
  • Researching audience preferences and discover current trends
  • Engage with digital audiences spiking their curiosity and creating buzz around the brands
  • Stay up-to-date with changes in all social platforms ensuring maximum effectiveness
  • Stay up to date with online conversations and social listening
  • Report on digital channel performance, online reviews and feedback from clients and fans
  • Develop an optimal posting schedule, considering web traffic and customer engagement metrics
  • Social channel community management for multiple clients
  • Suggest new ways (i.e. promotions, contests, competitions, etc.) to attract prospective customers
  • Other duties may be assigned

Experience & Requirements

  • Bachelor’s Degree in marketing, journalism or related field
  • Understanding of how content is shared and consumed differently across digital, social and mobile platforms
  • A passion for all things social, including what’s trending and who’s talking about it
  • Ability to use analytics to help drive decisions and overall strategy
  • Ability to work on a fast-paced and multi-task
  • Excellent communication skills, both verbal and written


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